Is Thomson Reuters Legaltech Platform down?
Last checked 1m agoNo incidents right now.
Thomson Reuters Legaltech Platform is operational right now. Last checked 1m ago; the most recent incident resolved 27 min ago.
Real-time Thomson Reuters Legaltech Platform status, recent outages, and incident history — pulled directly from Thomson Reuters Legaltech Platform's official status page at https://legal-status.thomsonreuters.com/history.rss every 5 minutes. Pingoru tracks 42 Thomson Reuters Legaltech Platform services and has captured 30 incidents in the last 90 days (98.49% uptime). Get email, Slack, Discord, or webhook alerts the moment Thomson Reuters Legaltech Platform reports a new incident — free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Westlaw US
Timeline · 4 updates
- investigating · Oct 06, 2026, 03:39 PM UTC
We are currently investigating an issue with Deep Research and AI Assisted Research in Westlaw US that is resulting in prompts timing out and not returning results. Teams are engaged and actively troubleshooting the issue.
- identified · Oct 06, 2026, 04:17 PM UTC
We have identified the issue and have applied a fix for Deep Research, and Deep Research prompts are now functioning as expected. We are continuing to work on resolving issues with AI Assisted Research in Westlaw US
- monitoring · Oct 06, 2026, 04:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 06, 2026, 06:23 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- UAE HighQ (Collaborate)
Timeline · 2 updates
- investigating · Oct 06, 2026, 01:08 PM UTC
We are investigating an issue affecting the UAE North (ZAE1) region that began at approximately 11:55 UTC. Some functionality may be affected or delayed for customers hosted in this region.
- resolved · Oct 06, 2026, 03:10 PM UTC
The issue affecting the UAE North (ZAE1) region has been resolved. Between approximately 11:55 UTC and 14:50 UTC, some HighQ functionality may have been affected for customers hosted in this region, including workflow and other features that rely on connected services, and you may also have experienced slower than usual response times. This was caused by a regional network connectivity issue. Connectivity has been restored and services are operating normally. We are continuing to investigate the underlying cause with our infrastructure teams. We apologise for any inconvenience.
Latest: The issue affecting the UAE North (ZAE1) region has been resolved. Between approximately 11:55 UTC and 14:50 UTC, some HighQ functionality may have been affected for customers host…
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- CoCounsel Core - US
Timeline · 4 updates
- investigating · Sep 29, 2026, 04:39 PM UTC
We are currently investigating this issue.
- monitoring · Sep 29, 2026, 04:59 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Sep 29, 2026, 05:17 PM UTC
We are continuing to monitor for any further issues.
- resolved · Sep 29, 2026, 05:24 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CoCounsel Core - US
Timeline · 3 updates
- investigating · Sep 29, 2026, 03:26 PM UTC
We are currently investigating this issue.
- monitoring · Sep 29, 2026, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 29, 2026, 04:08 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- USA HighQ (Collaborate)
Timeline · 4 updates
- investigating · Sep 23, 2026, 01:45 PM UTC
We are investigating an issue affecting iSheets viewing and searching in the HighQ US region
- identified · Sep 23, 2026, 02:19 PM UTC
We have identified an issue with the iSheets search and indexing service and are deploying a fix.
- monitoring · Sep 23, 2026, 02:33 PM UTC
The search and indexing service fix has been implemented. Initial tests are passing, and we are monitoring further results.
- resolved · Sep 23, 2026, 03:27 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Thomson Reuters Legaltech Platform outage history
24 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Thomson Reuters Legaltech Platform outage history →Or sign up free to get alerts when Thomson Reuters Legaltech Platform breaks · 10 free monitors · No credit card
- Started Oct 06, 2026, 03:39 PM UTC · Resolved Oct 06, 2026, 06:23 PM UTC · 2h 44m
- Started Oct 06, 2026, 01:08 PM UTC · Resolved Oct 06, 2026, 03:10 PM UTC · 2h 2m
- Started Sep 29, 2026, 04:39 PM UTC · Resolved Sep 29, 2026, 05:24 PM UTC · 45m
- Started Sep 29, 2026, 03:26 PM UTC · Resolved Sep 29, 2026, 04:08 PM UTC · 41m
- HighQ US Modernized ISheets Failures ResolvedStarted Sep 23, 2026, 01:45 PM UTC · Resolved Sep 23, 2026, 03:27 PM UTC · 1h 41m
- One Pass Services down ResolvedStarted Sep 16, 2026, 06:06 AM UTC · Resolved Sep 16, 2026, 06:16 AM UTC · 9m
- Started Sep 14, 2026, 03:04 PM UTC · Resolved Sep 14, 2026, 04:14 PM UTC · 1h 10m
- One Pass Services down ResolvedStarted Sep 12, 2026, 05:48 AM UTC · Resolved Sep 12, 2026, 06:40 AM UTC · 51m