Thomson Reuters Legaltech Platform incident

Westlaw - Litigation Document Analyzer failures

Major Vendor's status page →

Resolved after 1 hour 57 minutes, affecting Westlaw US, on November 3, 2026.

monitoring Nov 03, 2026, 05:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 03, 2026, 03:50 PM UTC
Resolved
Nov 03, 2026, 05:47 PM UTC
Duration
1h 57m
Detected by Pingoru
Nov 03, 2026, 03:50 PM UTC

Affected components

Westlaw US

Update timeline

  1. investigating Nov 03, 2026, 03:50 PM UTC

    We are currently investigating an issue that is resulting in failures analyzing documents through the Litigation Document Analyzer feature in Westlaw US

  2. monitoring Nov 03, 2026, 05:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 03, 2026, 05:47 PM UTC

    This incident has been resolved.

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