Thomson Reuters Legaltech Platform incident
CoCounsel and Westlaw Advantage AI Deep Research Incident
Ongoing since 07:59 PM UTC, affecting CoCounsel Core - US and Westlaw US.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Oct 27, 2026, 07:59 PM UTC
We are currently experiencing an issue with our CoCounsel and Westlaw Advantage AI Deep Research service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
- monitoring Oct 27, 2026, 08:42 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 27, 2026, 08:43 PM UTC
We are continuing to monitor for any further issues.
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