The Lookout Way incident
Delays in reporting, email delievery and notification delivery
Minor Vendor's status page →
Resolved after 2 hours 14 minutes, affecting Platform, on October 18, 2024.
We'll continue to monitor the situation but we've applied a mitigation which should prevent this from recurring.
Affected components
Platform
Update timeline
- investigating Oct 18, 2024, 03:08 AM UTC
Our background processing infrastructure is experiencing a high frequency of slower than expected jobs. We're investigating the issue.
- monitoring Oct 18, 2024, 03:30 AM UTC
We've identified a possible source for these longer than expected jobs and have scaled up to clear them.
- resolved Oct 18, 2024, 05:22 AM UTC
We'll continue to monitor the situation but we've applied a mitigation which should prevent this from recurring.
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