Resolved after 1 hour 9 minutes, affecting Analytics and BYOBI, on September 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Analytics and BYOBI
Update timeline
- investigating Sep 21, 2026, 05:24 AM UTC
We are investigating an issue with Lookout Analytics and have put it in maintenance mode. The rest of the platform is available.
- identified Sep 21, 2026, 05:38 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 21, 2026, 06:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 21, 2026, 06:34 AM UTC
This incident has been resolved.
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