Resolved after 10 minutes, affecting Platform, on September 30, 2026.
This incident has been resolved. Last related request failure was observed at 13:20 AEST.
Affected components
Platform
Update timeline
- investigating Sep 30, 2026, 03:13 AM UTC
We are aware of an issue affecting Lookout uptime, resulting in request timeouts. Active investigation is underway.
- monitoring Sep 30, 2026, 03:19 AM UTC
A recent database configuration change has been revised. We're monitoring the gradual recovery of active servers.
- resolved Sep 30, 2026, 03:23 AM UTC
This incident has been resolved. Last related request failure was observed at 13:20 AEST.
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