Resolved after 1 day 21 hours, affecting Third-party integrations, on September 12, 2026.
Services Australia have confirmed their API became fully operational again yesterday, and the overnight sync completed successfully.
Affected components
Update timeline
- identified Sep 12, 2026, 11:13 PM UTC
Services Australia's systems have been responding intermittently this morning. We've stopped this morning's remaining sync. The sync will run again tonight, and figures will update then. We'll post another update here if anything changes.
- monitoring Sep 14, 2026, 01:21 AM UTC
Services Australia API is still responding intermittently when syncing membership data. We are putting measures in place to ensure that failed requests will retry in a timely manner and are expecting the sync to complete as normal overnight.
- resolved Sep 14, 2026, 08:30 PM UTC
Services Australia have confirmed their API became fully operational again yesterday, and the overnight sync completed successfully.
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