The Lookout Way incident

Admin dashboard timeouts

Resolved after 4 hours 43 minutes, affecting Platform, on December 2, 2024.

resolved Dec 02, 2024, 06:13 AM UTC

The Lookout Connect dashboard widgets will remain disabled while we continue to pursue performance improvements. Considering this incident resolved. Admin dashboard behaviour has otherwise returned to usual.

Started
Dec 02, 2024, 01:30 AM UTC
Resolved
Dec 02, 2024, 06:13 AM UTC
Duration
4h 43m
Detected by Pingoru
Dec 02, 2024, 01:30 AM UTC

Affected components

Platform

Update timeline

  1. identified Dec 02, 2024, 01:30 AM UTC

    We're aware of performance issues regarding an area of the Admin dashboard. We've temporarily disabled the Lookout Connect dashboard widgets while we investigate improvements.

  2. resolved Dec 02, 2024, 06:13 AM UTC

    The Lookout Connect dashboard widgets will remain disabled while we continue to pursue performance improvements. Considering this incident resolved. Admin dashboard behaviour has otherwise returned to usual.

Your product runs on more than The Lookout Way

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →