The Lookout Way incident

Increased number of errors in Lookout

Resolved after 6 hours 33 minutes, affecting Platform, on December 10, 2024.

monitoring Dec 11, 2024, 05:11 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 10, 2024, 11:58 PM UTC
Resolved
Dec 11, 2024, 06:31 AM UTC
Duration
6h 33m
Detected by Pingoru
Dec 10, 2024, 11:58 PM UTC

Affected components

Platform

Update timeline

  1. investigating Dec 10, 2024, 11:58 PM UTC

    We're experiencing an elevated level of errors and are currently looking into the issue.

  2. identified Dec 11, 2024, 12:22 AM UTC

    We've temporarily disabled the Lookout Connect dashboard widgets while we investigate improvements.

  3. monitoring Dec 11, 2024, 05:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 11, 2024, 06:31 AM UTC

    This incident has been resolved.

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