The Lookout Way incident

Reporting Delays

Resolved after 3 hours 9 minutes, affecting Platform, on February 14, 2025.

monitoring Feb 14, 2025, 02:53 AM UTC

We have increased the resources available and the report queue is now empty, though some long running reports remain. We are monitoring the system.

Started
Feb 14, 2025, 02:40 AM UTC
Resolved
Feb 14, 2025, 05:50 AM UTC
Duration
3h 9m
Detected by Pingoru
Feb 14, 2025, 02:40 AM UTC

Affected components

Platform

Update timeline

  1. investigating Feb 14, 2025, 02:40 AM UTC

    Reports and data exports are currently taking a long time to generate. We are looking into the issue.

  2. monitoring Feb 14, 2025, 02:53 AM UTC

    We have increased the resources available and the report queue is now empty, though some long running reports remain. We are monitoring the system.

  3. resolved Feb 14, 2025, 05:50 AM UTC

    This incident has been resolved.

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