The Lookout Way incident
We're aware of an issue affecting the calculation of shifts and are investigating
Major Vendor's status page →
Resolved after 56 minutes, affecting Platform, on February 19, 2025.
The deployed fix is effective and failed attempts to calculate shifts have been successfully retried. The incident is resolved.
Affected components
Platform
Update timeline
- investigating Feb 19, 2025, 12:13 AM UTC
We are currently investigating this issue.
- investigating Feb 19, 2025, 12:44 AM UTC
We believe we have found the source of the issue and are deploying a remediation.
- identified Feb 19, 2025, 12:44 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 19, 2025, 12:56 AM UTC
The fix has been deployed. We're continuing to monitor.
- resolved Feb 19, 2025, 01:09 AM UTC
The deployed fix is effective and failed attempts to calculate shifts have been successfully retried. The incident is resolved.
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