The Lookout Way incident

Increase in Care app errors

Resolved after 11 minutes, affecting Platform, on March 18, 2025.

monitoring Mar 18, 2025, 01:47 AM UTC

We're aware of an issue affecting Care app users. The cause has been identified, and the fix has already being applied. We're monitoring the recovery.

Started
Mar 18, 2025, 01:47 AM UTC
Resolved
Mar 18, 2025, 01:58 AM UTC
Duration
11m
Detected by Pingoru
Mar 18, 2025, 01:47 AM UTC

Affected components

Platform

Update timeline

  1. monitoring Mar 18, 2025, 01:47 AM UTC

    We're aware of an issue affecting Care app users. The cause has been identified, and the fix has already being applied. We're monitoring the recovery.

  2. resolved Mar 18, 2025, 01:58 AM UTC

    The fix was successful.

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