The Lookout Way incident
Analytics data hasn't been refreshed since 8AM AEST
Resolved after 1 hour 14 minutes, affecting Analytics and BYOBI, on May 19, 2025.
The refresh of data successfully completed at 3:00PM AEST. The next refresh is scheduled to commence at 4:00PM AEST and takes about 47 minutes to complete.
Affected components
Update timeline
- identified May 19, 2025, 04:02 AM UTC
Essential dashboards and custom dashboards in Analytics are currently showing data as of 8AM AEST this morning. We currently schedule the refresh of data every 2 hours. There was an issue which prevented the data from being refreshed. We have fixed the issue and are currently refreshing the data. At this stage we expect the refresh to complete at about 2:30PM AEST. We will update here.
- resolved May 19, 2025, 05:17 AM UTC
The refresh of data successfully completed at 3:00PM AEST. The next refresh is scheduled to commence at 4:00PM AEST and takes about 47 minutes to complete.
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