Resolved after 44 minutes, affecting Platform, on May 19, 2025.
We've seen no failed email deliveries since 7:28am (AEST). This incident is resolved.
Affected components
Platform
Update timeline
- investigating May 19, 2025, 09:18 PM UTC
We're aware of an issue affecting email notifications delivered by the platform and are investigating.
- identified May 19, 2025, 09:31 PM UTC
There's an issue with our email delivery provider. We're continuing to investigate.
- monitoring May 19, 2025, 09:52 PM UTC
Our provider has implemented a fix. We're observing successful email deliveries. We're continuing to monitor.
- resolved May 19, 2025, 10:02 PM UTC
We've seen no failed email deliveries since 7:28am (AEST). This incident is resolved.
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