The Lookout Way incident
Increased issues with sending of digital agreements
Notice Vendor's status page →
Resolved after 2 hours 55 minutes, affecting Third-party integrations, on August 28, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Third-party integrations
Update timeline
- investigating Aug 28, 2025, 02:55 AM UTC
We have identified an issue with digital agreements not being generated and sent by Lookout. We are currently investigating the issue.
- identified Aug 28, 2025, 04:53 AM UTC
The issue has been identified and we are now working to provide a solution to those impacted
- monitoring Aug 28, 2025, 05:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 28, 2025, 05:50 AM UTC
This incident has been resolved.
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