The Lookout Way incident

Increased number of errors in Lookout Analytics

Resolved after 50 minutes, affecting Analytics and BYOBI, on April 20, 2026.

monitoring Apr 20, 2026, 05:14 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 20, 2026, 05:04 AM UTC
Resolved
Apr 20, 2026, 05:55 AM UTC
Duration
50m
Detected by Pingoru
Apr 20, 2026, 05:04 AM UTC

Affected components

Analytics and BYOBI

Update timeline

  1. investigating Apr 20, 2026, 05:04 AM UTC

    We're experiencing a high number of errors in Lookout Analytics and are currently investigating the issue. Lookout Platform is unaffected.

  2. monitoring Apr 20, 2026, 05:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 20, 2026, 05:55 AM UTC

    This incident has been resolved.

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