TelSmart Outage History

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TelSmart had 3 outages in the last 2 years totaling 632h 11m of downtime — averaging 0.1 incidents per month.

There were 3 TelSmart outages since April 23, 2026 totaling 632h 11m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.telsmart.eu

Notice May 21, 2026

Flexy Desktop - unable to login

Detected by Pingoru
May 21, 2026, 08:32 AM UTC
Resolved
Jun 16, 2026, 01:48 PM UTC
Duration
26d 5h
Affected: Platform (Configuration)Telephony (Inbound calls)Platform (MyTelSmart)Platform (API)InternetTelephony (Outbound calls)Mobile Telephony (Calls)Mobile Telephony (Data)Telephony (Busy Lamp Fields)
Timeline · 1 update
  1. identified May 21, 2026, 08:32 AM UTC

    We are continuing to work on a fix for this incident.

Read the full incident report →

Major May 4, 2026

Internet

Detected by Pingoru
May 04, 2026, 06:31 AM UTC
Resolved
May 04, 2026, 08:55 AM UTC
Duration
2h 23m
Affected: Platform (Configuration)Telephony (Inbound calls)Platform (MyTelSmart)Platform (API)InternetTelephony (Outbound calls)Mobile Telephony (Calls)Mobile Telephony (Data)Telephony (Busy Lamp Fields)
Timeline · 3 updates
  1. identified May 04, 2026, 06:31 AM UTC

    Our partner EDPNET has an issue on their network. Therefore, the regions West and East Flanders are currently experiencing service degradation / connectivity issues / increased latency.

  2. monitoring May 04, 2026, 07:43 AM UTC

    Update from our partner: "The engineer is on-site and preparing to swap the faulty card. We’ll update you as soon as we have more information."

  3. resolved May 04, 2026, 08:55 AM UTC

    Our partner informed that the issue is resolved.

Read the full incident report →

Minor April 23, 2026

Hotdesk login on fixed devices

Detected by Pingoru
Apr 23, 2026, 06:20 AM UTC
Resolved
Apr 23, 2026, 06:52 AM UTC
Duration
31m
Affected: Platform (Configuration)Telephony (Inbound calls)Platform (MyTelSmart)Platform (API)InternetTelephony (Outbound calls)Mobile Telephony (Calls)Mobile Telephony (Data)Telephony (Busy Lamp Fields)
Timeline · 2 updates
  1. identified Apr 23, 2026, 06:20 AM UTC

    We identified the issue with login on Yealink devices with hotdesk profile.

  2. resolved Apr 23, 2026, 06:52 AM UTC

    This incident has been resolved.

Read the full incident report →