TelSmart incident

Delay on mobile calling.

Major Resolved

TelSmart experienced a major incident on October 8, 2026 affecting Telephony (Inbound calls) and Mobile Telephony (Calls), lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 10:27 AM UTC
Resolved
Oct 08, 2026, 02:27 PM UTC
Duration
4h
Detected by Pingoru
Oct 08, 2026, 10:27 AM UTC

Affected components

Telephony (Inbound calls)Mobile Telephony (Calls)

Update timeline

  1. investigating Oct 08, 2026, 10:27 AM UTC

    We are currently investigating this incident where there is up to 10 seconds delay on audio

  2. resolved Oct 08, 2026, 02:27 PM UTC

    All systems are operational again