TelSmart incident
Internet
Major Ongoing
Affected components
Platform (Configuration)Telephony (Inbound calls)Platform (MyTelSmart)Platform (API)InternetTelephony (Outbound calls)Mobile Telephony (Calls)Mobile Telephony (Data)Telephony (Busy Lamp Fields)
Update timeline
- identified May 04, 2026, 06:31 AM UTC
Our partner EDPNET has an issue on their network. Therefore, the regions West and East Flanders are currently experiencing service degradation / connectivity issues / increased latency.
- monitoring May 04, 2026, 07:43 AM UTC
Update from our partner: "The engineer is on-site and preparing to swap the faulty card. We’ll update you as soon as we have more information."
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