TelSmart incident

Slow call setup

Notice Resolved

TelSmart experienced a notice incident on October 6, 2026 affecting Telephony (Outbound calls), lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 09:09 AM UTC
Resolved
Oct 06, 2026, 09:09 AM UTC
Duration
—
Detected by Pingoru
Oct 06, 2026, 09:09 AM UTC

Affected components

Telephony (Outbound calls)

Update timeline

  1. resolved Oct 06, 2026, 09:09 AM UTC

    Due to an issue at one of our partners, calls were experiencing increased connection times of up to 20 seconds. We identified the problem and resolved it by rerouting our telephony traffic through an alternative partner. Service has been fully restored.