TelSmart incident

Flexy Desktop - unable to login

Notice

Resolved after 26 days 5 hours, affecting Platform (Configuration) and Telephony (Inbound calls) and 1 more, on May 21, 2026.

identified May 21, 2026, 08:32 AM UTC

We are continuing to work on a fix for this incident.

Started
May 21, 2026, 08:32 AM UTC
Resolved
Jun 16, 2026, 01:48 PM UTC
Duration
26d 5h
Detected by Pingoru
May 21, 2026, 08:32 AM UTC

Affected components

Platform (Configuration)Telephony (Inbound calls)Platform (MyTelSmart)Platform (API)InternetTelephony (Outbound calls)Mobile Telephony (Calls)Mobile Telephony (Data)Telephony (Busy Lamp Fields)

Update timeline

  1. identified May 21, 2026, 08:32 AM UTC

    We are continuing to work on a fix for this incident.

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