Tech Keys Outage History

Good afternoon, We are currently experiencing a service disruption primarily affecting Outlook, along with related applications. Microsoft has confirmed that users may encounter intermittent sign-in issues, including “too many requests” errors or unexpected sign-outs. They have rolled back some recent changes, but the issue is still ongoing as they continue their investigation. We know how disruptive this can be and really appreciate your patience while this is being worked on! Best regards, The Tech-Keys Team

Good morning, another update here! The service disruption affecting Outlook and related applications is continuing to improve and appears to be stabilizing. Microsoft’s changes from yesterday are having a positive impact this morning. We are still seeing some residual issues for users accessing email through the Apple Mail app rather than the Outlook app. We will continue to monitor this and share any updates as we hear them! Thank you for your patience, and we hope you have a great day! Best regards, The Tech-Keys Team

Good afternoon, another update here! The service disruption affecting Outlook and related applications appears to still be ongoing. It improved for a time however there are still reports of intermittent activity. Updates from the Microsoft team have slowed down and their last update is they have resumed investigation of the issue and reviewing reported behavior to determine scope and next steps. We will continue to monitor this and share any updates as we hear them! Thank you for your patience, and we hope you have a great day! Best regards, The Tech-Keys Team

Good morning, We’re currently seeing an outage affecting Azure Virtual Desktop (AVD), which is preventing users from connecting to their cloud-hosted computers in Microsoft data centers. Microsoft hasn’t officially acknowledged the issue just yet, but it does appear to be impacting a large number of users. We’re actively working with their support teams and will keep you updated as we learn more. We know how disruptive this can be and really appreciate your patience while this is being worked on! Best regards, The Tech-Keys Team

Good afternoon, We’re currently seeing an outage affecting Azure Virtual Desktop (AVD), which is creating connection issues for users to their cloud-hosted computers in Microsoft data centers. Microsoft's team has updated their monitoring that the mitigation is still underway and the rollback is showing significant improvements. Some downstream services are also starting to recover and should yield successful results. Early ETA for full resolution is in the next 3 hours. Thank you everyone for your patience. It seems we're almost there! Best regards, The Tech-Keys Team