Tech Keys experienced a major incident on September 10, 2026, lasting 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 10, 2026, 12:46 PM UTC
Good morning, all! We are currently experiencing an issue with our phone system that is preventing us from receiving inbound calls. Our team is actively working to resolve the issue as quickly as possible. In the meantime, please continue to reach out to us through the Tech Keys Portal or by email for assistance ([email protected]). We apologize for the inconvenience and appreciate your patience. We will provide another update once phone service has been restored. The Tech Keys Team
- resolved Sep 10, 2026, 12:54 PM UTC
Hello again! Our phone system has been fully restored, and we are once again able to receive inbound calls. Thank you for your patience and understanding while our team worked to resolve the issue. The Tech Keys Team