Tech Keys incident

Avanan Performance Issues

Major Resolved View vendor source →

Tech Keys experienced a major incident on June 3, 2026, lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 03:55 PM UTC
Resolved
Jun 03, 2026, 08:14 PM UTC
Duration
4h 19m
Detected by Pingoru
Jun 03, 2026, 03:55 PM UTC

Update timeline

  1. investigating Jun 03, 2026, 03:55 PM UTC

    Avanan email filtering service has reported that systems are currently degraded and not running at full speed. Please be more alert than usually for Spam / Phishing emails as some may slip through their filters. We will provide updates as they become available.

  2. resolved Jun 03, 2026, 08:14 PM UTC

    Avanan is now reporting the performance issue as resolved. "Our R&D team has resolved the performance issues related to logging in and using the portal." Thank you for your patience throughout!