Is Tech Keys down?

We are currently aware of an issue affecting our Printix printing service. Users may be unable to print and may encounter a "Connection Failed" error when attempting to do so. Tungsten Automation, the provider responsible for Printix, is aware of the issue and actively investigating. We will continue to monitor the situation and provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience while this issue is being resolved. The Tech-Keys Team

The issue affecting our Printix printing service has been resolved, and service has been restored. Please note that some workstations may take a little additional time to reconnect to Printix. Additionally, print jobs that were queued on workstations during the outage and are not held for secure release may automatically print once the workstation reconnects. We appreciate your patience and understanding while this issue was being resolved. The Tech-Keys Team

Good morning, We are currently investigating reports of service disruptions across Claude (Anthropic) including desktop and mobile apps for Claude Code, Cowork, and Chat. At this time, there has not been a clear underlying cause identified across the affected platform. The issues appear to be intermittent and may include trouble logging in, degraded performance, error messages, or responses and results not populating as expected. We will continue monitoring the situation closely and share updates as more information becomes available from the Anthropic team. Best regards, The Tech-Keys Team

Good afternoon, We were seeing reports of service disruptions across Claude (Anthropic) on mobile and desktop versions. At this time, the issues appear to be resolved and all affected platforms including Claude Code, Cowork, Chat are showing healthy and operational. Thank you for your patience as the Anthropic team resolved the underlying issue. Best regards, The Tech-Keys Team

We're aware that some clients may be seeing delays in receiving email. This is caused by an issue with Avanan; their team has found the cause and is working on a fix right now with no ETA on restoration. We're keeping a close eye on this and will post an update as soon as we hear more. Thanks for your patience!

Good morning, A quick update for customers using Avanan email filtering. Their R&D team has rolled out a fix to improve email processing, and we’re already seeing progress. Email scanning and delivery health are continuing to improve on their end! We know waiting on an email that should already be there is never fun, so we really appreciate your patience while the Avanan team gets everything fully back to normal! Best regards, The Tech Keys Team

Good afternoon, Another update for customers using Avanan email filtering. Their R&D team has deployed additional resources across the impacted environments, and email processing has continued to improve. At this time, Avanan is reporting no further delays and all impacted environments are fully operational! Everything is looking healthy again, but as always, if you notice anything funky with email delivery, please let us know! Best regards, The Tech Keys Team

Good morning, all! We are currently experiencing an issue with our phone system that is preventing us from receiving inbound calls. Our team is actively working to resolve the issue as quickly as possible. In the meantime, please continue to reach out to us through the Tech Keys Portal or by email for assistance ([email protected]). We apologize for the inconvenience and appreciate your patience. We will provide another update once phone service has been restored. The Tech Keys Team

Hello again! Our phone system has been fully restored, and we are once again able to receive inbound calls. Thank you for your patience and understanding while our team worked to resolve the issue. The Tech Keys Team

Good morning, We are currently investigating reports of service disruptions across several AI platforms, including ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), Copilot (Microsoft), and others. At this time, there has not been a clear underlying cause identified across the affected platforms. The issues appear to be intermittent and may include trouble logging in, webpages not loading, or responses and results not populating as expected. We will continue monitoring the situation closely and share updates as more information becomes available from the respective AI platform teams. Best regards, The Tech-Keys Team

Good afternoon, We were seeing reports of service disruptions across several AI platforms, including ChatGPT (OpenAI), Claude (Anthropic), Gemini (Google), Copilot (Microsoft), and others earlier today. At this time, the issues appear to be resolved and all affected platforms are showing healthy and operational. Thank you for your patience as the AI platforms resolved the underlying issue. Best regards, The Tech-Keys Team