Tech Keys experienced a major incident on July 23, 2026, lasting 7h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 23, 2026, 03:30 PM UTC
Good morning! We are currently investigating reports of service disruptions affecting several Microsoft services. Some users may experience the following: **Microsoft Teams** - Application errors or difficulty accessing and using Teams. **SharePoint** - Issues accessing files, saving changes, or synchronizing content. **OneDrive** - Issues saving or synchronizing files. **Microsoft Azure** - Connection issues affecting Azure hosted servers and services. At this time, neither the Microsoft 365 Service Health page nor the public Azure Status page is showing a widespread service event. Because of this, the impact may vary by tenant, service, or region. Our team is continuing to monitor the situation closely and review Microsoft’s service health updates. We understand how disruptive these issues can be and appreciate your patience while we work to gather more information. We will share additional updates as they become available. Thank you for your patience and understanding. The Tech-Keys Team
- resolved Jul 23, 2026, 10:55 PM UTC
Good afternoon! Microsoft has confirmed the issue affecting several Microsoft 365 services in North America has been resolved after reverting the update they had pushed out. Thank you for your patience here! Have an incredible evening and rest of your week! Best Regards, The Tech-Keys Team