Tech Keys incident

Microsoft Service Disruption

Resolved after 7 hours 25 minutes, affecting Microsoft 365 Services and Teams and 1 more, on July 23, 2026.

resolved Jul 23, 2026, 10:55 PM UTC

Good afternoon! Microsoft has confirmed the issue affecting several Microsoft 365 services in North America has been resolved after reverting the update they had pushed out. Thank you for your patience here! Have an incredible evening and rest of your week! Best Regards, The Tech-Keys Team

Started
Jul 23, 2026, 03:30 PM UTC
Resolved
Jul 23, 2026, 10:55 PM UTC
Duration
7h 25m
Detected by Pingoru
Jul 23, 2026, 03:30 PM UTC

Affected components

Microsoft 365 ServicesTeamsAzure ServicesFile ServicesSharePoint (Office 365)OneDrive for Business (Office 365)

Update timeline

  1. investigating Jul 23, 2026, 03:30 PM UTC

    Good morning! We are currently investigating reports of service disruptions affecting several Microsoft services. Some users may experience the following: **Microsoft Teams** - Application errors or difficulty accessing and using Teams. **SharePoint** - Issues accessing files, saving changes, or synchronizing content. **OneDrive** - Issues saving or synchronizing files. **Microsoft Azure** - Connection issues affecting Azure hosted servers and services. At this time, neither the Microsoft 365 Service Health page nor the public Azure Status page is showing a widespread service event. Because of this, the impact may vary by tenant, service, or region. Our team is continuing to monitor the situation closely and review Microsoft’s service health updates. We understand how disruptive these issues can be and appreciate your patience while we work to gather more information. We will share additional updates as they become available. Thank you for your patience and understanding. The Tech-Keys Team

  2. identified Jul 23, 2026, 06:01 PM UTC

    Good afternoon! Microsoft has confirmed an issue affecting several Microsoft 365 services in North America. Users may experience: **Microsoft OneDrive** - Intermittent access issues. **SharePoint Online** - Errors when opening or working with files. **Microsoft Teams** - Problems with chat, including images not loading. **Power Automate** - Flows may not load properly. **Copilot Chat** - Delays or errors when submitting requests. Microsoft has made changes that have improved service for some users and is continuing to work toward a full resolution. Our team is closely monitoring the situation and will share another update as more information becomes available. We understand how disruptive this can be and appreciate your patience. Thank you! The Tech-Keys Team

  3. resolved Jul 23, 2026, 10:55 PM UTC

    Good afternoon! Microsoft has confirmed the issue affecting several Microsoft 365 services in North America has been resolved after reverting the update they had pushed out. Thank you for your patience here! Have an incredible evening and rest of your week! Best Regards, The Tech-Keys Team

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