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Official status page: https://status.workato.com · Polled every 5 minutes · 26 components tracked

Real-time Workato status, recent outages, and incident history — pulled directly from Workato's official status page at https://status.workato.com every 5 minutes. Pingoru tracks 26 Workato services and has captured 19 incidents in the last 90 days (98.97% uptime). Get email, Slack, Discord, or webhook alerts the moment Workato reports a new incident — free for 5 monitors, no credit card.

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Workato uptime 98.97% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Genies Unable to Retrieve Results from Knowledge Bases
    Resolved —
    Started Apr 29, 2026, 05:45 PM UTC · Resolved Apr 29, 2026, 05:30 PM UTC
    1 update · show timeline
    • resolved · Apr 29, 2026, 05:45 PM UTC

      On April 29, 2026, between approximately 12:20 PM and 05:00 PM UTC, the Workato platform experienced a degradation with Workato Genies. Customers may observed that Genies did not fetch results from Knowledge Bases leading to inaccurate responses from Genies. The issue has been resolved, and any queries may be retried as necessary. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

    Latest: On April 29, 2026, between approximately 12:20 PM and 05:00 PM UTC, the Workato platform experienced a degradation with Workato Genies. Customers may observed that Genies did not f…

  2. Salesforce Upload Action Failure
    Resolved 5h 11m
    Started Apr 28, 2026, 02:07 PM UTC · Resolved Apr 28, 2026, 07:18 PM UTC
    Connectors
    4 updates · show timeline
    • identified · Apr 28, 2026, 02:07 PM UTC

      We have identified an issue with the Salesforce connector. Customers may encounter Internal Errors when using the upload action. We are actively working on remediation and will share additional information as soon as it is available.

    • identified · Apr 28, 2026, 05:43 PM UTC

      Remediation steps for the Salesforce connector issue are currently in progress. We will provide an update as soon as it is available.

    • monitoring · Apr 28, 2026, 06:41 PM UTC

      Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

    • resolved · Apr 28, 2026, 07:18 PM UTC

      After further monitoring, this issue is now considered resolved. Customers should no longer see Internal Errors when using the upload action. Failed jobs may be repeated as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

    Latest: After further monitoring, this issue is now considered resolved. Customers should no longer see Internal Errors when using the upload action. Failed jobs may be repeated as needed.…

  3. Workato Genie and Go Search Response Degradation
    Resolved —
    Started Apr 28, 2026, 01:22 AM UTC · Resolved Apr 28, 2026, 12:00 AM UTC
    1 update · show timeline
    • resolved · Apr 28, 2026, 01:22 AM UTC

      On April 27, 2026, between approximately 09:00 PM and 11:00 PM UTC, the Workato platform experienced a degradation with Knowledge Bases. Customers may observed that Workato Genies did not respond to user queries. Users may also have observed "Assign task to Genie" actions failing with an "AI didn't respond in time" error message. The issue has been resolved, and any queries may be retried as necessary. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

    Latest: On April 27, 2026, between approximately 09:00 PM and 11:00 PM UTC, the Workato platform experienced a degradation with Knowledge Bases. Customers may observed that Workato Genies …

  4. Workato Genie Response Format Change
    Resolved —
    Started Apr 27, 2026, 10:00 PM UTC · Resolved Apr 27, 2026, 10:00 PM UTC
    1 update · show timeline
    • resolved · Apr 28, 2026, 12:04 AM UTC

      On April 27, 2026, between approximately 09:00 PM and 11:00 PM UTC, the Workato platform experienced a degradation in its Genie services. Customers may have experienced "AI didn't respond in time" error message when interacting with Genies. The issue has now been resolved, and customers should no longer see this error message. Please contact Workato Support (https://support.workato.com) or your assigned CSM if you have any questions or require assistance regarding this event.

    Latest: On April 27, 2026, between approximately 09:00 PM and 11:00 PM UTC, the Workato platform experienced a degradation in its Genie services. Customers may have experienced "AI didn't …

See the full Workato outage history

15 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 6 incidents
  • Genies Unable to Retrieve Results from Knowledge Bases Resolved
    Started Apr 29, 2026, 05:45 PM UTC · Resolved Apr 29, 2026, 05:30 PM UTC · —
  • Salesforce Upload Action Failure Resolved
    Started Apr 28, 2026, 02:07 PM UTC · Resolved Apr 28, 2026, 07:18 PM UTC · 5h 11m
  • Workato Genie and Go Search Response Degradation Resolved
    Started Apr 28, 2026, 01:22 AM UTC · Resolved Apr 28, 2026, 12:00 AM UTC · —
  • Workato Genie Response Format Change Resolved
    Started Apr 27, 2026, 10:00 PM UTC · Resolved Apr 27, 2026, 10:00 PM UTC · —
  • Projects converting to Workflow App projects on update Resolved
    Started Apr 20, 2026, 09:50 AM UTC · Resolved Apr 20, 2026, 06:27 PM UTC · 8h 37m
  • Database Connectors Connector Errors Resolved
    Started Apr 17, 2026, 02:38 PM UTC · Resolved Apr 17, 2026, 04:46 PM UTC · 2h 7m

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Track Workato uptime & incident history

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Frequently asked questions

What is Workato's uptime?
Over the last 90 days, Workato reported 98.97% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.workato.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Workato's uptime history rolling forward in real time.
Has Workato had outages in 2026?
Yes — Workato has had 19 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Workato outage?
The most recent Workato incident was "Genies Unable to Retrieve Results from Knowledge Bases", which started on April 29, 2026 and was resolved on April 29, 2026. Pingoru captured this directly from https://status.workato.com. See the full incident card above for affected components and the update timeline.
How often does Workato have outages?
Based on the last 90 days, Workato averages 6.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Workato's status page?
Workato's official status page is https://status.workato.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Workato down right now?
Workato is up. Pingoru checks the official status page every 5 minutes and flips this headline the moment Workato reports a change. Current status is based on 26 tracked services.
How does Pingoru know if Workato is down?
We read https://status.workato.com directly, using Workato's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Workato has an outage?
Create a free Pingoru account and add Workato as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Workato's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Workato incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Workato issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Workato status?
We use Workato's own status page at https://status.workato.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Up" mean?
All tracked Workato components are reporting operational. No incidents are currently affecting service.

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