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Last checked 3m agoNo incidents right now.
TeamViewer is operational right now. Last checked 3m ago; the most recent incident resolved 7d ago.
Real-time TeamViewer status, recent outages, and incident history: pulled directly from TeamViewer's official status page at status.teamviewer.com every 5 minutes. Pingoru tracks 27 TeamViewer services and has captured 52 incidents in the last 90 days (98.27% uptime). Get email, Slack, Discord, or webhook alerts the moment TeamViewer reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- DEX Platform – UK South 1DEX Platform – North Europe 1DEX Platform – West Europe 1DEX Platform – East US 1DEX Platform – West US 1DEX Platform – Canada Central 1DEX Platform – West US 2
Timeline · 3 updates
- identified · Oct 21, 2026, 05:23 PM UTC
We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix to resolve the issue. We will deploy the fix as soon as possible and continue to provide updates on our progress.
- identified · Oct 23, 2026, 09:31 AM UTC
We have developed a fix that is currently undergoing QA testing. We are targeting deployment on 26 October 2026 and will provide an update if this date changes.
- resolved · Oct 27, 2026, 01:22 PM UTC
Hotfix 26.10.7 has been deployed to all regions. Insights are now being generated.
Latest: Hotfix 26.10.7 has been deployed to all regions. Insights are now being generated.
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- API
Timeline · 4 updates
- investigating · Oct 21, 2026, 02:17 PM UTC
We´re currently seeing issues with our WebAPI services being unreliable, we´re working on a fix
- identified · Oct 21, 2026, 02:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring · Oct 21, 2026, 02:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Oct 21, 2026, 02:43 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DEX Platform – East US 1
Timeline · 3 updates
- investigating · Oct 20, 2026, 05:21 PM UTC
We are investigating reports that Insights within intelligence have not been generated for 11 days. We have implemented a change. We are continuing to monitor the situation.
- investigating · Oct 20, 2026, 05:24 PM UTC
We are continuing to investigate this issue.
- resolved · Oct 20, 2026, 05:34 PM UTC
Following the update made on the platform we can confirm that Insights are now appearing,
Latest: Following the update made on the platform we can confirm that Insights are now appearing,
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Timeline · 1 update
- resolved · Oct 16, 2026, 06:43 AM UTC
On 11 October, we experienced an issue affecting WebAPI services from 07:00 to 11:50 CEST.
Latest: On 11 October, we experienced an issue affecting WebAPI services from 07:00 to 11:50 CEST.
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- DEX Platform – West Europe 1
Timeline · 2 updates
- investigating · Oct 05, 2026, 02:18 PM UTC
We are currently investigating an issue impacting customers hosted in our West Europe (WEU1) environment, where devices may not appear as expected within the platform. Our engineering teams have identified the source of the issue and are actively working towards remediation. We understand the impact this may have on your operations and are treating this as a high-priority incident. We will provide further updates as soon as more information becomes available
- resolved · Oct 05, 2026, 05:24 PM UTC
This issue is now resolved. To resolve the issue West Europe region has been upgraded to 26.10
Latest: This issue is now resolved. To resolve the issue West Europe region has been upgraded to 26.10
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See the full TeamViewer outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 27 components checked every 5 minutesThe longest incident in the last year, DEX Platform Intelligence, Insights not generating on October 21, 2026, ran for 6 days. 106 maintenance windows announced in the same period.
Most affected components, last 12 months
- TeamViewer Services18
- Management Console8
- DEX Platform – West Europe 14
- DEX Platform – East US 13
- DEX Platform – UK South 13
Latest incidents
- DEX Platform Intelligence, Insights not generating
We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix…
- WebAPI incident
We´re currently seeing issues with our WebAPI services being unreliable, we´re working on a fix
- DEX Platform Intelligence, Insights not generated for 11 days
We are investigating reports that Insights within intelligence have not been generated for 11 days. We have implemented a change. We are continuing to monitor…
- Started Oct 21, 2026, 05:23 PM UTC · Resolved Oct 27, 2026, 01:22 PM UTC · 5d 19h
- WebAPI incident ResolvedStarted Oct 21, 2026, 02:17 PM UTC · Resolved Oct 21, 2026, 02:43 PM UTC · 26m
- Started Oct 20, 2026, 05:21 PM UTC · Resolved Oct 20, 2026, 05:34 PM UTC · 12m
- Remote & Tensor : WebAPI unavailable ResolvedStarted Oct 11, 2026, 05:00 AM UTC · Resolved Oct 11, 2026, 09:50 AM UTC · 4h 50m
- DEX Platform West Europe (WEU1) ResolvedStarted Oct 05, 2026, 02:18 PM UTC · Resolved Oct 05, 2026, 05:24 PM UTC · 3h 6m
- Degraded performance on US services ResolvedStarted Oct 05, 2026, 09:27 AM UTC · Resolved Oct 05, 2026, 11:51 AM UTC · 2h 24m
- Started Sep 23, 2026, 09:52 PM UTC · Resolved Sep 24, 2026, 12:31 PM UTC · 14h 39m
- WestUS2 - Intermittent Login Issues ResolvedStarted Sep 01, 2026, 02:30 PM UTC · Resolved Sep 01, 2026, 02:30 PM UTC · –