Is Datto down?
Last checked 6m ago3 active incidents: Datto SaaS Protection - Backup performance degradation for…, VSA10 - Service Degradation for subset of VSA10-US customers · +1 more
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Real-time Datto status, recent outages, and incident history — pulled directly from Datto's official status page at https://status.datto.com every 5 minutes. Pingoru tracks 400 Datto services and has captured 50 incidents in the last 90 days (99.55% uptime). Get email, Slack, Discord, or webhook alerts the moment Datto reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 7 days- SaaS Protection Backups
2 updates · show timeline
- identified · Apr 29, 2026, 02:30 PM UTC
We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'usw3-saas-p1' are experiencing degraded backup performance for some M365 services. The Kaseya R&D Team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring · Apr 29, 2026, 04:37 PM UTC
A fix has been implemented and we are monitoring the results.
Latest: A fix has been implemented and we are monitoring the results.
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- Zinfandel (US West)
3 updates · show timeline
- investigating · Apr 28, 2026, 09:47 PM UTC
We are aware of a problem where Datto RMM agents, within the Zinfandel platform going offline. The Kaseya R&D Team is aware and currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring · Apr 28, 2026, 10:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Apr 29, 2026, 08:16 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Zinfandel (US West)
3 updates · show timeline
- investigating · Apr 28, 2026, 04:12 PM UTC
We are aware of a problem where Jobs on Datto RMM's Zinfandel platform are delayed The Kaseya R&D Team is investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring · Apr 28, 2026, 04:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Apr 28, 2026, 05:31 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- US
3 updates · show timeline
- investigating · Apr 28, 2026, 03:10 PM UTC
Subset of VSA10 US customers may be experiencing degraded performance intermittently, which may impact administrators ability to manage endpoints. We are aware of the issue and our team is actively working to resolve the same. We apologize for any inconvenience caused. - Cloud Operations Team
- monitoring · Apr 29, 2026, 07:10 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Apr 29, 2026, 07:59 AM UTC
We are continuing to monitor for any further issues.
Latest: We are continuing to monitor for any further issues.
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- SaaS Protection BackupsSaaS Protection Console LoginSaaS Protection Seat ManagementSaaS Protection Restores/Exports
5 updates · show timeline
- investigating · Apr 24, 2026, 01:20 PM UTC
We are aware of a problem where customers hosted on node 'gbe2-bfyii-327' are experiencing a disruption to their SaaS Protection services. The Kaseya R&D Team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified · Apr 24, 2026, 02:15 PM UTC
Our R&D team is continuing to address this issue.
- identified · Apr 24, 2026, 07:30 PM UTC
Our R&D team is performing maintenance on node 'gbe2-bfyii-327' over the weekend to repair a hardware issue that was identified. There is still currently no ETA on when services will be fully restored. We will provide more updates from the team as they become available.
- identified · Apr 27, 2026, 12:45 PM UTC
Maintenance on node 'gbe2-bfyii-327' is still in progress. We will continue to provide updates as they become available.
- identified · Apr 29, 2026, 02:00 PM UTC
Maintenance is still in progress to address a hardware issue found on node 'gbe2-bfyii-327'. We will continue to provide updates from the team as the maintenance progresses.
Latest: Maintenance is still in progress to address a hardware issue found on node 'gbe2-bfyii-327'. We will continue to provide updates from the team as the maintenance progresses.
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See the full Datto outage history
13 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Outage history
Past 30 days · 17 incidents- Datto SaaS Protection - Backup performance degradation for M365 services on pod 'usw3-saas-p1' OngoingStarted Apr 29, 2026, 02:30 PM UTC · ● 2h 49m
- Datto RMM - Zinfandel - Agents going offline ResolvedStarted Apr 28, 2026, 09:47 PM UTC · Resolved Apr 29, 2026, 08:16 AM UTC · 10h 28m
- Datto RMM - Zinfandel: Delayed Jobs ResolvedStarted Apr 28, 2026, 04:12 PM UTC · Resolved Apr 28, 2026, 05:31 PM UTC · 1h 18m
- VSA10 - Service Degradation for subset of VSA10-US customers OngoingStarted Apr 28, 2026, 03:10 PM UTC · ● 1d 2h
- Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-327' OngoingStarted Apr 24, 2026, 01:20 PM UTC · ● 5d 3h
- VSA9 - Partial Service Disruption - liveconnect.me ResolvedStarted Apr 23, 2026, 03:58 PM UTC · Resolved Apr 23, 2026, 08:54 PM UTC · 4h 55m
- Datto AV - Agent is unable to perform actions on MacOS devices ResolvedStarted Apr 22, 2026, 03:34 PM UTC · Resolved Apr 24, 2026, 02:18 PM UTC · 1d 22h
- Service Disruption - BMS US & UK ResolvedStarted Apr 20, 2026, 03:14 PM UTC · Resolved Apr 20, 2026, 05:20 PM UTC · 2h 6m
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