What is Datto's uptime?

Over the last 90 days, Datto reported 99.14% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.datto.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Datto's uptime history rolling forward in real time.

Has Datto had outages in 2026?

Yes — Datto has had 217 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Datto outage?

The most recent Datto incident was "PSA - 2026.3.0.2 Minor Release - AT01, LR01", which started on June 11, 2026 and was resolved on June 12, 2026. Pingoru captured this directly from https://status.datto.com. See the full incident card above for affected components and the update timeline.

How often does Datto have outages?

Based on the last 90 days, Datto averages 72.3 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Datto's status page?

Datto's official status page is https://status.datto.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Datto down right now?

Datto is having a partial outage. Pingoru checks the official status page every 5 minutes and flips this headline the moment Datto reports a change. Current status is based on 393 tracked services.

How does Pingoru know if Datto is down?

We read https://status.datto.com directly, using Datto's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.

Where can I get notified when Datto has an outage?

Create a free Pingoru account and add Datto as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Datto's status page says the service is up, but I'm having issues — what's wrong?

Three common reasons: • A real Datto incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Datto issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Datto status?

We use Datto's own status page at https://status.datto.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Partial Outage" mean?

Datto has a partial outage — one or more components are down, but the rest of the service is operational.

Is Datto down?

Last checked 5m ago

Current status

Datto is having a partial outage

6 active incidents: Endpoint Backup v2 - A Subset of Endpoint Backup v2 Assets…, Datto SaaS Protection - Backup performance degradation for… · +4 more

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Official status page: https://status.datto.com · Polled every 5 minutes · 393 components tracked

Datto is reporting a partial outage right now (last checked 5m ago). Some components are affected; others remain operational.

Real-time Datto status, recent outages, and incident history — pulled directly from Datto's official status page at https://status.datto.com every 5 minutes. Pingoru tracks 393 Datto services and has captured 223 incidents in the last 90 days (99.14% uptime). Get email, Slack, Discord, or webhook alerts the moment Datto reports a new incident — free for 5 monitors, no credit card.

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Datto uptime 99.14% uptime · past 90 days

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Active incidents 6

Endpoint Backup v2 - A Subset of Endpoint Backup v2 Assets May Experience Backup Failures

Ongoing ● 23h 4m

Started Jun 12, 2026, 07:57 PM UTC

Backup
Timeline · 1 update
- identified · Jun 12, 2026, 07:57 PM UTC
  
  We are aware of a problem where a subset of Endpoint Backup v2 assets can experience a backup failure due to error "system.ntfs_reparse_data: invalid argument". The Kaseya R&D Team has identified the issue and is working towards a resolution. In the meantime our Support team has been supplied with a workaround and can assist you with implementing it. If you would like to have the workaround applied, please create a ticket with our Support team or contact them at 833-863-2237. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest: We are aware of a problem where a subset of Endpoint Backup v2 assets can experience a backup failure due to error "system.ntfs_reparse_data: invalid argument". The Kaseya R&D Team…
Datto SaaS Protection - Backup performance degradation for some SharePoint/Teams services on pod 'gbe2-saas-p1'

Ongoing ● 5d 5h

Started Jun 08, 2026, 01:31 PM UTC

SaaS Protection Backups
Timeline · 6 updates
- investigating · Jun 08, 2026, 01:31 PM UTC
  
  We are aware of a problem where some customers hosted on pod 'gbe2-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team is actively Investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified · Jun 08, 2026, 03:37 PM UTC
  
  The backup cadence on pod 'gbe2‑saas‑p1' has been temporarily set to 2x daily backups to maintain high success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers. The Kaseya R&D Team will continue to monitor pod performance.
- identified · Jun 09, 2026, 01:19 PM UTC
  
  Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' are improving and our R&D team is continuing to monitor pod performance as it recovers.
- monitoring · Jun 10, 2026, 12:48 PM UTC
  
  Backup success rate metrics for SharePoint and Teams services on pod 'gbe2-saas-p1' have returned to normal and our R&D team is continuing to monitor for any other issues.
- monitoring · Jun 10, 2026, 02:40 PM UTC
  
  All backups continue to process normally on pod 'gbe2‑saas‑p1' while the backup cadence remains temporarily set to 2x daily backups to maintain high backup success rates. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.
- monitoring · Jun 11, 2026, 07:46 PM UTC
  
  SharePoint and Teams backup success rates on pod 'gbe2-saas-p1' continue to remain stable at 2x backups per day. Our R&D team is continuing to monitor and the 3x daily backup cadence will be restored once it is stable and reliable for all customers.
Latest: SharePoint and Teams backup success rates on pod 'gbe2-saas-p1' continue to remain stable at 2x backups per day. Our R&D team is continuing to monitor and the 3x daily backup caden…
Datto Endpoint Backup for PC - Degraded Offsite Performance for Cloud Siris 246891

Ongoing ● 10d 5h

Started Jun 03, 2026, 01:42 PM UTC

BackupVerificationRecovery
Timeline · 1 update
- identified · Jun 03, 2026, 01:42 PM UTC
  
  We are aware of a problem where Datto Endpoint Backup for PC users paired to Cloud Siris 246891 in the US East region can experience degraded offsite performance. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
Latest: We are aware of a problem where Datto Endpoint Backup for PC users paired to Cloud Siris 246891 in the US East region can experience degraded offsite performance. The Kaseya R&D Te…
Datto SaaS Protection - Backup performance degradation for some SharePoint/Teams services on pod 'des1-saas-p1'

Ongoing ● 95d 3h

Started Mar 10, 2026, 03:29 PM UTC

SaaS Protection Backups
Timeline · 14 updates
- identified · Mar 10, 2026, 03:29 PM UTC
  
  We are aware of a problem where some customers hosted on pod 'des1-saas-p1' are experiencing backup performance degradation for some SharePoint services. The Kaseya R&D Team has identified the issue and are actively working to resolve it. In the meantime, the R&D team has temporarily decreased the daily backup frequency on pod 'des1-saas-p1' from 3x per day to 2x per day to help maintain high backup success rates amidst ongoing spikes in Microsoft throttling. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring · Mar 10, 2026, 07:28 PM UTC
  
  The Kaseya R&D team has implemented additional changes to help address the issue and are monitoring the results closely.
- identified · Mar 11, 2026, 03:08 PM UTC
  
  After the changes implemented yesterday, the Kaseya R&D team is working to deploy additional improvements to further address the degraded backup performance affecting some customers hosted on pod 'des1-saas-p1'.
- identified · Mar 11, 2026, 04:52 PM UTC
  
  Issues affecting Teams backup performance have been identified and our R&D team is continuing to address the underlying problem affecting SharePoint/Teams backup performance for some customers hosted on the pod.
- identified · Mar 11, 2026, 08:27 PM UTC
  
  Recent changes made to improve SharePoint and Teams backup performance did not produce the expected results. Our R&D team will be implementing additional mitigation measures over the next 24 hours to further stabilize SharePoint and Teams backups for customers on the pod. As part of this work, we will be temporarily reducing backup frequency for customers from 2x backups per day to 1x backups per day. These adjustments are intended to improve overall system reliability while long‑term enhancements continue.
- identified · Mar 12, 2026, 11:26 AM UTC
  
  The R&D team has successfully restored pod stability, and backups are now processing in real time. They are working to resume the schedule of two backups per day, beginning with the next backup window. Additional capacity is also being added to maintain continued pod stability, and to enable increasing the backup cadence to 3 backups per day in the near future.
- identified · Mar 12, 2026, 08:01 PM UTC
  
  Backup frequency on the pod was increased to 2 backups per day again and our R&D team is monitoring closely as backup success rates continue to improve.
- identified · Mar 13, 2026, 04:03 PM UTC
  
  Backups continue to process normally at 2x backups per day and success rates remain stable. Our R&D team will continue to monitor backup performance on the pod closely over the weekend as they prepare to increase backup frequency to 3x backups per day early next week.
- identified · Mar 16, 2026, 06:35 PM UTC
  
  Backups remain stable at 2x backups per day and our R&D team is continuing to monitor closely. The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod.
- monitoring · Mar 18, 2026, 07:32 PM UTC
  
  Backup frequency on this pod is still set to 2x backups per day to maintain high backup success rates while the R&D team continues to develop and test improvements to address the issue. The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod. Backup success rates remain stable and the R&D team is continuing to monitor.
- monitoring · Mar 25, 2026, 07:55 PM UTC
  
  Daily backup cadence on pod ‘des1‑saas‑p1’ remains temporarily set to 2x backups per day to maintain high backup success rates amidst ongoing spikes in Microsoft throttling. Our R&D teams are actively developing and testing improvements to address the issue, with a targeted release in Q2 2026. We will restore the 3x daily backup cadence when it is safe and reliable for all customers on the pod.
- monitoring · Apr 17, 2026, 02:03 PM UTC
  
  We are aware of additional reports of backup performance degradation affecting SharePoint services on pod 'des1-saas-p1'. Our R&D team has implemented changes to address the issue and are monitoring.
- monitoring · Apr 20, 2026, 12:47 PM UTC
  
  After monitoring over the weekend, all services are backing up normally at 2x backup per day again. Our R&D teams are continuing to develop and test improvements to address the issue, with a targeted release in Q2 2026. We will restore the 3x daily backup cadence when it is safe and reliable for all customers on the pod.
- monitoring · May 14, 2026, 07:24 PM UTC
  
  The backup cadence on pod 'des1‑saas‑p1' remains temporarily set to 2x daily backups to maintain high success rates amid Microsoft throttling. R&D is continuing to develop improvements, targeted for release Q2 2026. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.
Latest: The backup cadence on pod 'des1‑saas‑p1' remains temporarily set to 2x daily backups to maintain high success rates amid Microsoft throttling. R&D is continuing to develop improvem…
Datto SaaS Protection - Backup performance degradation for SharePoint services on pod 'des1-saas-p0'

Ongoing ● 334d 5h

Started Jul 14, 2025, 01:29 PM UTC

SaaS Protection Backups
Timeline · 7 updates
- investigating · Jul 14, 2025, 01:29 PM UTC
  
  We are aware of a problem where some Datto SaaS Protection customers hosted on pod 'des1-saas-p0' may experience degraded SharePoint backup performance. The Kaseya R&D Team is currently investigating this issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified · Jul 14, 2025, 04:59 PM UTC
  
  The Kaseya R&D team has identified the issue and are actively working to resolve it.
- monitoring · Jul 16, 2025, 12:43 PM UTC
  
  Configuration changes have been implemented to address the issue and SharePoint backups are stable. The Kaseya R&D team is monitoring.
- monitoring · Jul 17, 2025, 01:11 PM UTC
  
  While the Kaseya R&D team continues to address the issue they have temporarily decreased the daily backup frequency on pod 'des1-saas-p0' from 3x per day to 2x per day to maintain high backup success rates amidst ongoing spikes in Microsoft throttling. Backup completion percentages remain stable, and we’re monitoring the situation closely. We will continue to review conditions daily and will restore 3x backups per day as soon as it’s safe and reliable for all customers hosted on the pod.
- monitoring · Oct 30, 2025, 01:45 PM UTC
  
  Backup frequency on this pod is still set to 2x backups per day to maintain high backup success rates while the R&D team continues to develop and test improvements to address the issue. The backup frequency will be increased to 3x backups per day when it is safe and reliable for all customers hosted on the pod. Backup success rates remain stable and the R&D team is continuing to monitor.
- monitoring · Mar 25, 2026, 07:54 PM UTC
  
  Daily backup cadence on pod ‘des1‑saas‑p0’ remains temporarily set to 2x backups per day to maintain high backup success rates amidst ongoing spikes in Microsoft throttling. Our R&D teams are actively developing and testing improvements to address the issue, with a targeted release in Q2 2026. We will restore the 3x daily backup cadence when it is safe and reliable for all customers on the pod.
- monitoring · May 14, 2026, 07:23 PM UTC
  
  The backup cadence on pod 'des1‑saas‑p0' remains temporarily set to 2x daily backups to maintain high success rates amid Microsoft throttling. R&D is continuing to develop improvements, targeted for release Q2 2026. The 3x daily backup cadence will be restored once it is stable and reliable for all customers.
Latest: The backup cadence on pod 'des1‑saas‑p0' remains temporarily set to 2x daily backups to maintain high success rates amid Microsoft throttling. R&D is continuing to develop improvem…

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Recent outages & incidents

Past 90 days

Endpoint Backup v2 – Assets Reporting Offline; Backups and Restores Unavailable

Resolved 1d 2h

Started Jun 10, 2026, 09:10 PM UTC · Resolved Jun 11, 2026, 11:16 PM UTC

BackupAgent RegistrationRestore
Timeline · 6 updates
- investigating · Jun 10, 2026, 09:10 PM UTC
  
  We are investigating an issue causing Endpoint Backup v2 assets to appear offline in UniView. While this issue is ongoing, scheduled backups are not running, recovery points may show as unavailable, and backup, restore, and BMR operations are failing. All regions are affected. There is no workaround available at this time. The Kaseya R&D team is engaged and actively investigating, and we will provide updates as more information becomes available. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified · Jun 11, 2026, 08:32 AM UTC
  
  The R&D team identified the issue, and developed a fix. The change is currently being tested before proceeding with the rollout to production.
- identified · Jun 11, 2026, 10:03 AM UTC
  
  The hotfixed agent version is being rolled out to production following successful testing and validation that the changes implemented by the R&D team resolves the issue. We are deploying the upgrade in batches to mitigate any risks to the health of the infrastructure.
- identified · Jun 11, 2026, 11:32 AM UTC
  
  We are continuing the rollout of the fixed agent version to production.
- identified · Jun 11, 2026, 04:43 PM UTC
  
  We are continuing to work on a fix for this issue.
- resolved · Jun 11, 2026, 11:16 PM UTC
  
  This incident has been resolved. The fixed agent version has been rolled out to production, and Endpoint Backup v2 services have been restored. Assets are reporting correctly in UniView, and backup, restore, BMR, and agent registration operations are functioning as expected. Scheduled backups have resumed and will run at their next scheduled time. We will continue to monitor the environment to ensure ongoing stability. If you continue to experience any issues, please contact Kaseya Support. We sincerely apologize for the disruption and thank you for your patience while we worked to resolve this issue.
Latest: This incident has been resolved. The fixed agent version has been rolled out to production, and Endpoint Backup v2 services have been restored. Assets are reporting correctly in Un…
Datto BCDR - Server5673 (Germany Region) - Degraded Node Functionality

Resolved 4h 44m

Started Jun 10, 2026, 03:44 PM UTC · Resolved Jun 10, 2026, 08:28 PM UTC

Off-Site SynchronizationOff-Site Recovery
Timeline · 3 updates
- identified · Jun 10, 2026, 03:44 PM UTC
  
  We are aware of a problem where BCDR users paired to Server5673 can experience degraded offsite capabilities. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring · Jun 10, 2026, 06:59 PM UTC
  
  A fix has been implemented and we are monitoring the results.
- resolved · Jun 10, 2026, 08:28 PM UTC
  
  This incident has been resolved.
Latest: This incident has been resolved.
VSA9 - Partial Service Disruption - US-VSA146

Resolved 3h 2m

Started Jun 10, 2026, 12:43 AM UTC · Resolved Jun 10, 2026, 03:45 AM UTC

US - VSA146
Timeline · 3 updates
- investigating · Jun 10, 2026, 12:43 AM UTC
  
  We are experiencing a issues with outbound email on US-VSA146. Our team is working to restore functionality on the instance at this time. We apologize for any inconvenience. - Kaseya Cloud Operations Team
- monitoring · Jun 10, 2026, 02:04 AM UTC
  
  A fix has been implemented and we are monitoring the results.
- resolved · Jun 10, 2026, 03:45 AM UTC
  
  This incident has been resolved.
Latest: This incident has been resolved.
Datto SaaS Protection - New customer onboarding is unavailable

Resolved 1h 19m

Started Jun 05, 2026, 02:38 PM UTC · Resolved Jun 05, 2026, 03:58 PM UTC

SaaS Protection Client Onboarding
Timeline · 4 updates
- identified · Jun 05, 2026, 02:38 PM UTC
  
  We are aware of a problem where Datto SaaS Protection Partners are currently unable to onboard new customers within the Partner Portal and are receiving an error. The Kaseya R&D Team has identified the issue and they are actively working on a fix. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified · Jun 05, 2026, 03:19 PM UTC
  
  A fix for this issue has been tested and is being prepared for release.
- monitoring · Jun 05, 2026, 03:47 PM UTC
  
  A fix for the issue has been deployed and the SaaS Protection onboarding service has been restored.
- resolved · Jun 05, 2026, 03:58 PM UTC
  
  This incident has been resolved.
Latest: This incident has been resolved.
Autotask PSA - LR, UKLR, UK01, UK02, UK03, EU1, DE1 - Intermittent Error Messages

Resolved 6h 5m

Started Jun 04, 2026, 07:55 AM UTC · Resolved Jun 04, 2026, 02:00 PM UTC

Limited ReleaseUK Limited Release (United Kingdom)UK (United Kingdom)UK 2 (United Kingdom)UK03 (United Kingdom)EU1 (English Europe and Asia)German (Deutsch)
Timeline · 5 updates
- investigating · Jun 04, 2026, 07:55 AM UTC
  
  We are aware of a problem where error messages are being experienced when navigating the Autotask PSA UI. The Kaseya R&D Team is actively investigating this behaviour. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified · Jun 04, 2026, 10:04 AM UTC
  
  The issue has been identified and a fix is being implemented.
- identified · Jun 04, 2026, 10:35 AM UTC
  
  Thank you for your patience while we continue to work on a fix for this issue. A workaround to prevent the error messages has been confirmed. If you navigate within Autotask to the top right-hand corner: My Account > My Settings > Reset Settings Please note that when applying this change, many of your current settings will be reset. This includes certain column choosers, notification template defaults, search grid default criteria, and default checkbox/radio button selections.
- monitoring · Jun 04, 2026, 01:12 PM UTC
  
  A fix has been implemented and we are monitoring the results.
- resolved · Jun 04, 2026, 02:00 PM UTC
  
  This incident has been resolved.
Latest: This incident has been resolved.

See the full Datto outage history

66 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Datto outage history →

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Outage history

Past 90 days · 68 incidents View full outage history →

Endpoint Backup v2 - A Subset of Endpoint Backup v2 Assets May Experience Backup Failures Ongoing

Started Jun 12, 2026, 07:57 PM UTC · ● 23h 4m
Endpoint Backup v2 – Assets Reporting Offline; Backups and Restores Unavailable Resolved

Started Jun 10, 2026, 09:10 PM UTC · Resolved Jun 11, 2026, 11:16 PM UTC · 1d 2h
Datto BCDR - Server5673 (Germany Region) - Degraded Node Functionality Resolved

Started Jun 10, 2026, 03:44 PM UTC · Resolved Jun 10, 2026, 08:28 PM UTC · 4h 44m
VSA9 - Partial Service Disruption - US-VSA146 Resolved

Started Jun 10, 2026, 12:43 AM UTC · Resolved Jun 10, 2026, 03:45 AM UTC · 3h 2m
Datto SaaS Protection - Backup performance degradation for some SharePoint/Teams services on pod 'gbe2-saas-p1' Ongoing

Started Jun 08, 2026, 01:31 PM UTC · ● 5d 5h
Datto SaaS Protection - New customer onboarding is unavailable Resolved

Started Jun 05, 2026, 02:38 PM UTC · Resolved Jun 05, 2026, 03:58 PM UTC · 1h 19m
Autotask PSA - LR, UKLR, UK01, UK02, UK03, EU1, DE1 - Intermittent Error Messages Resolved

Started Jun 04, 2026, 07:55 AM UTC · Resolved Jun 04, 2026, 02:00 PM UTC · 6h 5m
Datto Endpoint Backup for PC - Degraded Offsite Performance for Cloud Siris 246891 Ongoing

Started Jun 03, 2026, 01:42 PM UTC · ● 10d 5h