Is Datto down?

Last checked 6m ago
Current status
Datto is having a partial outage

3 active incidents: Datto SaaS Protection - Backup performance degradation for…, VSA10 - Service Degradation for subset of VSA10-US customers · +1 more

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Official status page: https://status.datto.com · Polled every 5 minutes · 400 components tracked

Real-time Datto status, recent outages, and incident history — pulled directly from Datto's official status page at https://status.datto.com every 5 minutes. Pingoru tracks 400 Datto services and has captured 50 incidents in the last 90 days (99.55% uptime). Get email, Slack, Discord, or webhook alerts the moment Datto reports a new incident — free for 5 monitors, no credit card.

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Datto uptime 99.55% uptime · past 90 days
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Recent outages & incidents

Past 7 days
  1. Ongoing ● 2h 49m
    Started Apr 29, 2026, 02:30 PM UTC
    SaaS Protection Backups
    2 updates · show timeline
    • identified · Apr 29, 2026, 02:30 PM UTC

      We are currently aware of a problem where some Datto SaaS Protection customers hosted on pod 'usw3-saas-p1' are experiencing degraded backup performance for some M365 services. The Kaseya R&D Team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • monitoring · Apr 29, 2026, 04:37 PM UTC

      A fix has been implemented and we are monitoring the results.

    Latest: A fix has been implemented and we are monitoring the results.

  2. Resolved 10h 28m
    Started Apr 28, 2026, 09:47 PM UTC · Resolved Apr 29, 2026, 08:16 AM UTC
    Zinfandel (US West)
    3 updates · show timeline
    • investigating · Apr 28, 2026, 09:47 PM UTC

      We are aware of a problem where Datto RMM agents, within the Zinfandel platform going offline. The Kaseya R&D Team is aware and currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • monitoring · Apr 28, 2026, 10:15 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 29, 2026, 08:16 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 18m
    Started Apr 28, 2026, 04:12 PM UTC · Resolved Apr 28, 2026, 05:31 PM UTC
    Zinfandel (US West)
    3 updates · show timeline
    • investigating · Apr 28, 2026, 04:12 PM UTC

      We are aware of a problem where Jobs on Datto RMM's Zinfandel platform are delayed The Kaseya R&D Team is investigating the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • monitoring · Apr 28, 2026, 04:36 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Apr 28, 2026, 05:31 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Ongoing ● 1d 2h
    Started Apr 28, 2026, 03:10 PM UTC
    US
    3 updates · show timeline
    • investigating · Apr 28, 2026, 03:10 PM UTC

      Subset of VSA10 US customers may be experiencing degraded performance intermittently, which may impact administrators ability to manage endpoints. We are aware of the issue and our team is actively working to resolve the same. We apologize for any inconvenience caused. - Cloud Operations Team

    • monitoring · Apr 29, 2026, 07:10 AM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Apr 29, 2026, 07:59 AM UTC

      We are continuing to monitor for any further issues.

    Latest: We are continuing to monitor for any further issues.

  5. Ongoing ● 5d 3h
    Started Apr 24, 2026, 01:20 PM UTC
    SaaS Protection BackupsSaaS Protection Console LoginSaaS Protection Seat ManagementSaaS Protection Restores/Exports
    5 updates · show timeline
    • investigating · Apr 24, 2026, 01:20 PM UTC

      We are aware of a problem where customers hosted on node 'gbe2-bfyii-327' are experiencing a disruption to their SaaS Protection services. The Kaseya R&D Team has identified the issue and are actively working to resolve it. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

    • identified · Apr 24, 2026, 02:15 PM UTC

      Our R&D team is continuing to address this issue.

    • identified · Apr 24, 2026, 07:30 PM UTC

      Our R&D team is performing maintenance on node 'gbe2-bfyii-327' over the weekend to repair a hardware issue that was identified. There is still currently no ETA on when services will be fully restored. We will provide more updates from the team as they become available.

    • identified · Apr 27, 2026, 12:45 PM UTC

      Maintenance on node 'gbe2-bfyii-327' is still in progress. We will continue to provide updates as they become available.

    • identified · Apr 29, 2026, 02:00 PM UTC

      Maintenance is still in progress to address a hardware issue found on node 'gbe2-bfyii-327'. We will continue to provide updates from the team as the maintenance progresses.

    Latest: Maintenance is still in progress to address a hardware issue found on node 'gbe2-bfyii-327'. We will continue to provide updates from the team as the maintenance progresses.

See the full Datto outage history

13 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 30 days · 17 incidents
  • Datto SaaS Protection - Backup performance degradation for M365 services on pod 'usw3-saas-p1' Ongoing
    Started Apr 29, 2026, 02:30 PM UTC · ● 2h 49m
  • Datto RMM - Zinfandel - Agents going offline Resolved
    Started Apr 28, 2026, 09:47 PM UTC · Resolved Apr 29, 2026, 08:16 AM UTC · 10h 28m
  • Datto RMM - Zinfandel: Delayed Jobs Resolved
    Started Apr 28, 2026, 04:12 PM UTC · Resolved Apr 28, 2026, 05:31 PM UTC · 1h 18m
  • VSA10 - Service Degradation for subset of VSA10-US customers Ongoing
    Started Apr 28, 2026, 03:10 PM UTC · ● 1d 2h
  • Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-327' Ongoing
    Started Apr 24, 2026, 01:20 PM UTC · ● 5d 3h
  • VSA9 - Partial Service Disruption - liveconnect.me Resolved
    Started Apr 23, 2026, 03:58 PM UTC · Resolved Apr 23, 2026, 08:54 PM UTC · 4h 55m
  • Datto AV - Agent is unable to perform actions on MacOS devices Resolved
    Started Apr 22, 2026, 03:34 PM UTC · Resolved Apr 24, 2026, 02:18 PM UTC · 1d 22h
  • Service Disruption - BMS US & UK Resolved
    Started Apr 20, 2026, 03:14 PM UTC · Resolved Apr 20, 2026, 05:20 PM UTC · 2h 6m

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Track Datto uptime & incident history

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See Datto uptime history

Frequently asked questions

What is Datto's uptime?
Over the last 90 days, Datto reported 99.55% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.datto.com — each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Datto's uptime history rolling forward in real time.
Has Datto had outages in 2026?
Yes — Datto has had 32 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.
When was the last Datto outage?
The most recent Datto incident was "Datto RMM - Zinfandel - Agents going offline", which started on April 28, 2026 and was resolved on April 29, 2026. Pingoru captured this directly from https://status.datto.com. See the full incident card above for affected components and the update timeline.
How often does Datto have outages?
Based on the last 90 days, Datto averages 10.7 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components — so you can see the pattern at a glance instead of digging through the vendor's archive.
Where is Datto's status page?
Datto's official status page is https://status.datto.com. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on — so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.
Is Datto down right now?
Datto is having a partial outage. Pingoru checks the official status page every 5 minutes and flips this headline the moment Datto reports a change. Current status is based on 400 tracked services.
How does Pingoru know if Datto is down?
We read https://status.datto.com directly, using Datto's own status page. If the vendor reports an incident, you see it within one check cycle — not after someone manually marks the page as down.
Where can I get notified when Datto has an outage?
Create a free Pingoru account and add Datto as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.
Datto's status page says the service is up, but I'm having issues — what's wrong?
Three common reasons: • A real Datto incident that hasn't been acknowledged on their public status page yet — vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers — these rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Datto issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.
Where does Pingoru get the official Datto status?
We use Datto's own status page at https://status.datto.com. Nothing is read in a way the vendor hasn't explicitly made public — we use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.
What does "Partial Outage" mean?
Datto has a partial outage — one or more components are down, but the rest of the service is operational.

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