Teachable Outage History

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Teachable had 51 outages in the last 2 years totaling 381h 52m of downtime — averaging 2.1 incidents per month.

There were 51 Teachable outages since May 19, 2025 totaling 381h 52m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://teachable.statuspage.io

Critical October 19, 2026

Checkout Unavailable - Teachable Payments

Detected by Pingoru
Oct 19, 2026, 06:21 PM UTC
Resolved
Oct 19, 2026, 07:46 PM UTC
Duration
1h 24m
Affected: Teachable Payments
Timeline · 3 updates
  1. identified Oct 19, 2026, 06:21 PM UTC

    We’ve identified an issue affecting checkout for schools using Teachable Payments. Students are currently unable to complete purchases on this gateway. Our team is actively working on a fix, and we expect service to be restored within approximately 1 hour.

  2. monitoring Oct 19, 2026, 06:33 PM UTC

    A fix has been applied and checkout for Teachable Payments is operating normally again. Students can now complete purchases on this gateway. We’re monitoring to confirm full stability and will post a final confirmation once monitoring is complete.

  3. resolved Oct 19, 2026, 07:46 PM UTC

    This incident has been fully resolved. Checkout and payment processing for Teachable Payments are back to normal and operating stably. We’ve confirmed recovery through monitoring and apologize for any inconvenience this may have caused.

Read the full incident report →

Critical October 8, 2026

General Instability

Detected by Pingoru
Oct 08, 2026, 12:31 AM UTC
Resolved
Oct 08, 2026, 01:32 PM UTC
Duration
13h 1m
Affected: teachable.com
Timeline · 4 updates
  1. investigating Oct 08, 2026, 12:31 AM UTC

    We're investigating a reported incident affecting Teachable's general stability. Our team is actively working on a resolution and will provide an update as soon as possible.

  2. identified Oct 08, 2026, 02:11 AM UTC

    Update: We've identified the root cause of the incident and our team is actively working on a fix. Checkout has been restored and is operating normally. We'll continue to monitor stability and will provide a further update shortly.

  3. monitoring Oct 08, 2026, 02:29 AM UTC

    Update: The issue has been fixed and we are now monitoring to confirm full stability. Products and PDP (Product Detail Page) pages are back to normal activity, and checkout remains fully operational. We'll post a final confirmation once monitoring is complete.

  4. resolved Oct 08, 2026, 01:32 PM UTC

    Resolved: This incident has been fully resolved. The root cause was identified and a fix has been applied. All affected services — including checkout, Products, and PDP (Product Detail Page) pages — are back to normal and operating stably. We've confirmed recovery through monitoring and apologize for any inconvenience this may have caused.

Read the full incident report →

Major September 22, 2026

Delay in Student Enrollment

Detected by Pingoru
Sep 22, 2026, 03:18 PM UTC
Resolved
Sep 24, 2026, 12:57 PM UTC
Duration
1d 21h
Timeline · 3 updates
  1. investigating Sep 22, 2026, 03:18 PM UTC

    We are currently investigating a delay in enrollment after students complete their purchase, which may be impacting some users.

  2. monitoring Sep 23, 2026, 07:59 PM UTC

    A fix has been deployed for the recent enrollment delays. Note: for a new enrollment to show up in the Admin, it could take some time. We're working to improve this, and we're monitoring the system.

  3. resolved Sep 24, 2026, 12:57 PM UTC

    The fix for the recent enrollment delays has been confirmed. Enrollment times are back within normal range, and no further impact is expected.

Read the full incident report →

Major September 2, 2026

Service Update: Onboarding Restored, Monitoring in Progress

Detected by Pingoru
Sep 02, 2026, 03:10 PM UTC
Resolved
Sep 03, 2026, 12:19 PM UTC
Duration
21h 8m
Affected: teachable:pay
Timeline · 5 updates
  1. identified Sep 02, 2026, 03:10 PM UTC

    We are currently experiencing a temporary disruption affecting Onboarding and Payouts due to an issue with our payment processing integration. Both services are currently unavailable. Our team is actively working to resolve this and restore full functionality as quickly as possible. Any pending payouts will be processed in the next payout wave once service is restored, within the next 24h. We are also assessing the impact on affected accounts and will follow up directly with more details as needed. We apologize for the inconvenience and appreciate your patience.

  2. identified Sep 02, 2026, 08:42 PM UTC

    Service Update: Payouts Restored, Onboarding Still Unstable Payouts are now back up and running, pending payouts are being processed as expected. Onboarding is still experiencing instability, and we continue working to fully resolve the issue. We'll update this page as soon as it's back to normal. Thank you for your patience.

  3. identified Sep 02, 2026, 10:50 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 02, 2026, 10:53 PM UTC

    Service Update: Onboarding Restored, Monitoring in Progress Onboarding is back up and running. All services affected by the payment processing integration issue, including Payouts, are now fully operational. Our team is actively monitoring to confirm stability. Thank you for your patience throughout this incident.

  5. resolved Sep 03, 2026, 12:19 PM UTC

    Service Update: Issue Resolved Onboarding is back up and running, and all services affected by the payment processing integration issue, including Payouts, are fully operational. The underlying issue was resolved last night. We have been monitoring closely since then and have seen no further occurrences, so this incident is now marked as resolved. Thank you for your patience throughout this incident.

Read the full incident report →

Major August 29, 2026

Investigating checkout issues

Detected by Pingoru
Aug 29, 2026, 06:05 PM UTC
Resolved
Aug 29, 2026, 09:17 PM UTC
Duration
3h 11m
Affected: teachable.comCustom Payment GatewayMonthly Payment Gatewayteachable:pay
Timeline · 4 updates
  1. investigating Aug 29, 2026, 06:05 PM UTC

    We’re currently investigating reports of customers being unable to complete purchases through Teachable checkout. Some customers may see a “Failed to fetch” error when attempting to make a payment. Our team is actively investigating the issue and working to restore normal checkout functionality as quickly as possible. We’ll share another update as soon as we have more information.

  2. identified Aug 29, 2026, 06:17 PM UTC

    Fix identified for checkout issues. We’ve identified the cause of the checkout issue and have a fix in progress. Our team is actively working to implement the solution and restore normal checkout functionality as quickly as possible. We’ll share another update once the fix is in place.

  3. monitoring Aug 29, 2026, 08:35 PM UTC

    We’ve identified and implemented a fix for the issue affecting purchases through Teachable Checkout. Checkout functionality has been restored, and customers should now be able to complete their purchases normally.

  4. resolved Aug 29, 2026, 09:17 PM UTC

    This incident is now resolved. Customers are now able to complete their purchases normally, and we are seeing successful transactions.

Read the full incident report →

Major July 30, 2026

Creator admin inaccessible

Detected by Pingoru
Jul 30, 2026, 09:11 PM UTC
Resolved
Jul 30, 2026, 11:00 PM UTC
Duration
1h 48m
Timeline · 4 updates
  1. investigating Jul 30, 2026, 09:11 PM UTC

    We're currently investigating an issue where areas of the creator admin show an error that doesn't resolve upon browser refresh.

  2. identified Jul 30, 2026, 09:47 PM UTC

    A fix is currently in progress, and we’ll share updates as they become available.

  3. monitoring Jul 30, 2026, 10:06 PM UTC

    The issue has been resolved, and we’re actively monitoring the system.

  4. resolved Jul 30, 2026, 11:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 16, 2026

PDFs showing incorrect placeholder document

Detected by Pingoru
Jun 16, 2026, 07:59 PM UTC
Resolved
Jun 16, 2026, 09:36 PM UTC
Duration
1h 36m
Timeline · 3 updates
  1. identified Jun 16, 2026, 07:59 PM UTC

    We've identified an issue causing file previews to display an incorrect placeholder document rather than the uploaded file. Our team is actively investigating and we'll post an update as soon as we have more information.

  2. monitoring Jun 16, 2026, 09:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 16, 2026, 09:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 12, 2026

Platform Outage

Detected by Pingoru
Jun 12, 2026, 01:59 PM UTC
Resolved
Jun 12, 2026, 05:16 PM UTC
Duration
3h 16m
Timeline · 4 updates
  1. investigating Jun 12, 2026, 01:59 PM UTC

    Our team has identified an issue resulting in [ex: widespread] platform outages. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.

  2. identified Jun 12, 2026, 02:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 12, 2026, 03:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 12, 2026, 05:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 5, 2026

Issue with School Plans & Feature Access

Detected by Pingoru
Jun 05, 2026, 12:34 AM UTC
Resolved
Jun 05, 2026, 01:31 AM UTC
Duration
57m
Affected: Product Administration
Timeline · 3 updates
  1. investigating Jun 05, 2026, 12:34 AM UTC

    Our team has identified an issue resulting in incorrect school plans information and feature access issues. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.

  2. monitoring Jun 05, 2026, 01:02 AM UTC

    A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.

  3. resolved Jun 05, 2026, 01:31 AM UTC

    Our team has resolved an issue resulting in incorrect school plan information and feature access issues that lasted 1 hour and 22 minutes. During that timeframe, school admins would have had issues accessing certain features. We apologize for the disruption and thank you for your patience.

Read the full incident report →

Major May 11, 2026

Slower load times of creator admin dashboard for some schools

Detected by Pingoru
May 11, 2026, 09:27 PM UTC
Resolved
May 11, 2026, 10:22 PM UTC
Duration
54m
Timeline · 2 updates
  1. investigating May 11, 2026, 09:27 PM UTC

    Our team has identified an issue leading to slower load times of the admin dashboard, particularly for schools with large numbers of students. We are actively working to resolve this issue and will deploy a fix as quickly as possible. We apologize for the inconvenience. Thank you for your patience.

  2. resolved May 11, 2026, 10:22 PM UTC

    Our team has deployed a fix and all schools are now loading normally. The issue is resolved. Thank you again for your patience.

Read the full incident report →

Major April 24, 2026

Intermittent failure loading lecture details in mobile app

Detected by Pingoru
Apr 24, 2026, 07:13 PM UTC
Resolved
Apr 24, 2026, 08:38 PM UTC
Duration
1h 24m
Timeline · 3 updates
  1. identified Apr 24, 2026, 07:13 PM UTC

    The issue has been identified and our team is in the process of deploying a fix and expect this to be resolved shortly. We apologize for the inconvenience and thank you for your patience.

  2. monitoring Apr 24, 2026, 08:03 PM UTC

    A fix has been deployed. We’ll continue monitoring to ensure everything is working as expected. We apologize for any inconvenience and appreciate your patience.

  3. resolved Apr 24, 2026, 08:38 PM UTC

    Our team has resolved an issue resulting in [ex: widespread platform outages] that lasted 4 hours. During that timeframe, users would have experienced intermittent disruption when using the Teachable mobile app. We apologize for the disruption and thank you for your patience.

Read the full incident report →

Major April 24, 2026

Liquid Errors in Upsell Links

Detected by Pingoru
Apr 24, 2026, 05:08 PM UTC
Resolved
Apr 24, 2026, 06:35 PM UTC
Duration
1h 26m
Timeline · 2 updates
  1. identified Apr 24, 2026, 05:08 PM UTC

    The issue has been identified and our team is in the process of deploying a fix and expect this to be resolved shortly. We apologize for the inconvenience and thank you for your patience.

  2. resolved Apr 24, 2026, 06:35 PM UTC

    We’ve identified the issue. Although this is no longer classified as an active incident, we recognize that some users may still be affected. We’re resolving it on the status page while continuing to track the issue and will share updates if anything changes. Thank you for your patience.

Read the full incident report →

Major April 2, 2026

Failed monthly payout for some schools and Author/Affiliate users

Detected by Pingoru
Apr 02, 2026, 02:52 PM UTC
Resolved
Apr 03, 2026, 08:08 PM UTC
Duration
1d 5h
Timeline · 3 updates
  1. investigating Apr 02, 2026, 02:52 PM UTC

    We’ve identified an issue impacting the April 1st payout for some schools on the Monthly Payment Gateway, as well as some Affiliate and Author users. We apologize for the disruption and are working to resolve the problem and resend the impacted payouts as soon as possible.

  2. monitoring Apr 02, 2026, 08:43 PM UTC

    We’ve found and resolved the issue causing failed payouts on our Monthly Payment Gateway. We will begin reprocessing the failed payouts as soon as possible and will update the page when all payouts have been sent and received successfully.

  3. resolved Apr 03, 2026, 08:08 PM UTC

    We finished processing the missed payouts, and the current status of all payouts should be reflected accurately in your Sales > Statements menu. Again, we apologize for the delay in processing these and appreciate your patience.

Read the full incident report →

Major March 31, 2026

Experiencing elevated errors and degraded performance

Detected by Pingoru
Mar 31, 2026, 06:22 PM UTC
Resolved
Mar 31, 2026, 09:54 PM UTC
Duration
3h 32m
Timeline · 4 updates
  1. investigating Mar 31, 2026, 06:22 PM UTC

    Our team has identified an issue leading to intermittent unavailability, as well as slow load times across the platform. We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.

  2. identified Mar 31, 2026, 07:33 PM UTC

    Our team has identified an issue leading to intermittent unavailability, as well as slow load times across the platform. We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.

  3. monitoring Mar 31, 2026, 08:29 PM UTC

    A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.

  4. resolved Mar 31, 2026, 09:54 PM UTC

    This issue is now resolved. We apologize for the disruption and thank you for your patience.

Read the full incident report →

Notice March 31, 2026

Platform Latency

Detected by Pingoru
Mar 31, 2026, 03:35 PM UTC
Resolved
Mar 31, 2026, 08:28 PM UTC
Duration
4h 52m
Timeline · 3 updates
  1. investigating Mar 31, 2026, 03:35 PM UTC

    Our team has identified an issue leading to intermittent unavailability, as well as slow load times across the platform. We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.

  2. monitoring Mar 31, 2026, 04:24 PM UTC

    A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.

  3. resolved Mar 31, 2026, 08:28 PM UTC

    This issue is now resolved. We apologize for the disruption and thank you for your patience.

Read the full incident report →

Minor March 26, 2026

Intermittent issues uploading files for users in the Asia / Pacific region

Detected by Pingoru
Mar 26, 2026, 09:48 PM UTC
Resolved
Mar 30, 2026, 05:16 PM UTC
Duration
3d 19h
Affected: Video Uploading
Timeline · 2 updates
  1. monitoring Mar 26, 2026, 09:48 PM UTC

    We are aware of intermittent file upload issues affecting users in the Asia-Pacific region. Video uploads may appear stuck during the encoding phase. The issue has been identified with a third-party service provider and we are actively monitoring

  2. resolved Mar 30, 2026, 05:16 PM UTC

    This issue has ben resolved and videos can now be uploaded for users in all regions.

Read the full incident report →

Major March 4, 2026

Some student subscriptions not charged

Detected by Pingoru
Mar 04, 2026, 09:05 PM UTC
Resolved
Mar 06, 2026, 03:06 PM UTC
Duration
1d 18h
Timeline · 4 updates
  1. monitoring Mar 04, 2026, 09:05 PM UTC

    Approximately 50% of the impacted subscriptions have been processed successfully, and we're continuing to work on the remaining subscriptions. We'll post a further update as soon as all subscriptions have been processed.

  2. monitoring Mar 04, 2026, 10:31 PM UTC

    We've resolved the remaining issues impacting these subscriptions and will process the subscriptions over the next 24 hours.

  3. monitoring Mar 05, 2026, 10:29 PM UTC

    All remaining student subscriptions have been queued for processing, but it will take several hours for all students to be charged and to update all records in the platform. Our team will continue monitoring this process closely and will post further updates once we have validated that no subscriptions remain unprocessed. We apologize for the delay and appreciate your patience.

  4. resolved Mar 06, 2026, 03:06 PM UTC

    We have completed processing all outstanding subscription charges affected by the February 28th incident. We apologize for the delay and thank you for your patience while our team worked to resolve this.

Read the full incident report →

Minor March 4, 2026

Some digital downloads are unable to be accessed by students

Detected by Pingoru
Mar 04, 2026, 07:56 PM UTC
Resolved
Mar 04, 2026, 08:36 PM UTC
Duration
39m
Affected: teachable.comContent Delivery
Timeline · 3 updates
  1. investigating Mar 04, 2026, 07:56 PM UTC

    The issue is currently being investigated.

  2. monitoring Mar 04, 2026, 08:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2026, 08:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 24, 2026

Course curriculum not displaying correctly for students

Detected by Pingoru
Feb 24, 2026, 02:58 PM UTC
Resolved
Feb 26, 2026, 06:01 PM UTC
Duration
2d 3h
Timeline · 6 updates
  1. investigating Feb 24, 2026, 02:58 PM UTC

    We are still investigating this issue.

  2. monitoring Feb 24, 2026, 03:23 PM UTC

    We have determined that this issue may have resolved on its own or may not be widespread. We will continue to monitor and investigate for a root cause in the meantime.

  3. investigating Feb 25, 2026, 03:30 PM UTC

    We have determined that this issue is not widespread and is only affecting some users/students. We are actively investigating the root cause and will continue to monitor the situation for those who are experiencing display issues.

  4. identified Feb 25, 2026, 09:01 PM UTC

    We have identified the root cause of the page display issues affecting some students. Our engineering teams are now working on implementing a solution. While we work on the fix, some students may continue to experience display issues with course curriculum and related pages. We will provide updates as we make progress toward a resolution.

  5. monitoring Feb 26, 2026, 04:13 PM UTC

    We've identified the issue that was causing curriculum pages to display incorrectly for some students. A fix has been deployed, and the display issues should now be resolved for all schools and students.

  6. resolved Feb 26, 2026, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 24, 2026

Course curriculum not display correctly for students

Detected by Pingoru
Feb 24, 2026, 01:55 PM UTC
Resolved
Feb 24, 2026, 09:49 PM UTC
Duration
7h 54m
Affected: Content Delivery
Timeline · 3 updates
  1. investigating Feb 24, 2026, 01:55 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 24, 2026, 01:55 PM UTC

    Investigating - Our team has identified an issue with course and curriculum pages. We understand the urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for updates.

  3. resolved Feb 24, 2026, 09:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 10, 2026

Teachable Platform Outage

Detected by Pingoru
Feb 10, 2026, 07:27 PM UTC
Resolved
Feb 10, 2026, 08:07 PM UTC
Duration
39m
Timeline · 3 updates
  1. investigating Feb 10, 2026, 07:27 PM UTC

    Our team has identified an issue resulting in the inability to access the Teachable platform for both creators and students. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.

  2. monitoring Feb 10, 2026, 07:39 PM UTC

    The platform access issue has resolved, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.

  3. resolved Feb 10, 2026, 08:07 PM UTC

    Our team has resolved the issue where users were unable to access the platform. We apologize for the disruption and thank you for your patience.

Read the full incident report →

Major February 6, 2026

Downloads and Coaching are inaccessible

Detected by Pingoru
Feb 06, 2026, 01:27 AM UTC
Resolved
Feb 06, 2026, 02:54 AM UTC
Duration
1h 27m
Timeline · 3 updates
  1. investigating Feb 06, 2026, 01:27 AM UTC

    Our team has identified an issue resulting in the inability to access coaching and downloadable products. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.

  2. identified Feb 06, 2026, 02:00 AM UTC

    The issue has been identified and our team is in the process of deploying a fix and expect this to be resolved shortly. We apologize for the inconvenience and thank you for your patience.

  3. resolved Feb 06, 2026, 02:54 AM UTC

    Our team has resolved an issue resulting in coaching and downloads not being accessible for students. We apologize for the disruption and thank you for your patience.

Read the full incident report →

Major February 2, 2026

Teachable:pay payout reporting inconsistencies

Detected by Pingoru
Feb 02, 2026, 10:45 PM UTC
Resolved
Feb 04, 2026, 05:20 PM UTC
Duration
1d 18h
Affected: Reporting
Timeline · 3 updates
  1. investigating Feb 02, 2026, 10:45 PM UTC

    We have identified an inconsistency in teachable:pay payouts reporting between the Teachable Admin 'Payouts' page and your Stripe Express account. There has been no impact to the actual flow of funds. For the most up-to-date reporting on your payouts, please navigate directly to your Stripe Express account while we resolve this issue.

  2. monitoring Feb 03, 2026, 05:49 PM UTC

    We have resolved the issue impacting payout reporting and new payouts will appear in your Sales > Payouts menu as expected. Our team is working to update the reporting to reflect impacted payouts that took place between 1/29 and 02/03.

  3. resolved Feb 04, 2026, 05:20 PM UTC

    Our team has resolved the issue impacting payout reporting and new payouts will appear in your Sales > Payouts menu as expected. We apologize for the disruption and thank you for your patience.

Read the full incident report →

Notice January 23, 2026

Latency with Background Jobs

Detected by Pingoru
Jan 23, 2026, 05:41 PM UTC
Resolved
Jan 23, 2026, 07:00 PM UTC
Duration
1h 19m
Timeline · 3 updates
  1. identified Jan 23, 2026, 05:41 PM UTC

    Our team has identified an issue leading to high latency in background jobs across the platform. You may see some delays We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.

  2. monitoring Jan 23, 2026, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 23, 2026, 07:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 23, 2026

Delay in payouts for some creators using the teachable:pay gateway

Detected by Pingoru
Jan 23, 2026, 02:34 PM UTC
Resolved
Jan 23, 2026, 11:49 PM UTC
Duration
9h 15m
Timeline · 3 updates
  1. investigating Jan 23, 2026, 02:34 PM UTC

    We've identified a delay in transferring earnings to some Stripe Express accounts this morning. Our team is investigating and will update as soon as a solution is in place.

  2. monitoring Jan 23, 2026, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results. We expect to transfer all delayed earnings within 12 hours.

  3. resolved Jan 23, 2026, 11:49 PM UTC

    This incident has been resolved.

Read the full incident report →