Teachable Outage History

There were 12 Teachable outages since February 6, 2026 totaling 235h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://teachable.statuspage.io

Major April 24, 2026

Intermittent failure loading lecture details in mobile app

Detected by Pingoru: Apr 24, 2026, 07:13 PM UTC
Resolved: Apr 24, 2026, 08:38 PM UTC
Duration: 1h 24m

Timeline · 3 updates

identified Apr 24, 2026, 07:13 PM UTC

The issue has been identified and our team is in the process of deploying a fix and expect this to be resolved shortly. We apologize for the inconvenience and thank you for your patience.
monitoring Apr 24, 2026, 08:03 PM UTC

A fix has been deployed. We’ll continue monitoring to ensure everything is working as expected. We apologize for any inconvenience and appreciate your patience.
resolved Apr 24, 2026, 08:38 PM UTC

Our team has resolved an issue resulting in [ex: widespread platform outages] that lasted 4 hours. During that timeframe, users would have experienced intermittent disruption when using the Teachable mobile app. We apologize for the disruption and thank you for your patience.

Read the full incident report →

Major April 24, 2026

Liquid Errors in Upsell Links

Detected by Pingoru: Apr 24, 2026, 05:08 PM UTC
Resolved: Apr 24, 2026, 06:35 PM UTC
Duration: 1h 26m

Timeline · 2 updates

identified Apr 24, 2026, 05:08 PM UTC

The issue has been identified and our team is in the process of deploying a fix and expect this to be resolved shortly. We apologize for the inconvenience and thank you for your patience.
resolved Apr 24, 2026, 06:35 PM UTC

We’ve identified the issue. Although this is no longer classified as an active incident, we recognize that some users may still be affected. We’re resolving it on the status page while continuing to track the issue and will share updates if anything changes. Thank you for your patience.

Read the full incident report →

Major April 2, 2026

Failed monthly payout for some schools and Author/Affiliate users

Detected by Pingoru: Apr 02, 2026, 02:52 PM UTC
Resolved: Apr 03, 2026, 08:08 PM UTC
Duration: 1d 5h

Timeline · 3 updates

investigating Apr 02, 2026, 02:52 PM UTC

We’ve identified an issue impacting the April 1st payout for some schools on the Monthly Payment Gateway, as well as some Affiliate and Author users. We apologize for the disruption and are working to resolve the problem and resend the impacted payouts as soon as possible.
monitoring Apr 02, 2026, 08:43 PM UTC

We’ve found and resolved the issue causing failed payouts on our Monthly Payment Gateway. We will begin reprocessing the failed payouts as soon as possible and will update the page when all payouts have been sent and received successfully.
resolved Apr 03, 2026, 08:08 PM UTC

We finished processing the missed payouts, and the current status of all payouts should be reflected accurately in your Sales > Statements menu. Again, we apologize for the delay in processing these and appreciate your patience.

Read the full incident report →

Major March 31, 2026

Experiencing elevated errors and degraded performance

Detected by Pingoru: Mar 31, 2026, 06:22 PM UTC
Resolved: Mar 31, 2026, 09:54 PM UTC
Duration: 3h 32m

Timeline · 4 updates

investigating Mar 31, 2026, 06:22 PM UTC

Our team has identified an issue leading to intermittent unavailability, as well as slow load times across the platform. We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.
identified Mar 31, 2026, 07:33 PM UTC

Our team has identified an issue leading to intermittent unavailability, as well as slow load times across the platform. We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.
monitoring Mar 31, 2026, 08:29 PM UTC

A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.
resolved Mar 31, 2026, 09:54 PM UTC

This issue is now resolved. We apologize for the disruption and thank you for your patience.

Read the full incident report →

Notice March 31, 2026

Platform Latency

Detected by Pingoru: Mar 31, 2026, 03:35 PM UTC
Resolved: Mar 31, 2026, 08:28 PM UTC
Duration: 4h 52m

Timeline · 3 updates

investigating Mar 31, 2026, 03:35 PM UTC

Our team has identified an issue leading to intermittent unavailability, as well as slow load times across the platform. We are actively working to resolve this issue and deploy a fix as quickly as possible. We apologize for the inconvenience and thank you for your patience.
monitoring Mar 31, 2026, 04:24 PM UTC

A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.
resolved Mar 31, 2026, 08:28 PM UTC

This issue is now resolved. We apologize for the disruption and thank you for your patience.

Read the full incident report →

Minor March 26, 2026

Intermittent issues uploading files for users in the Asia / Pacific region

Detected by Pingoru: Mar 26, 2026, 09:48 PM UTC
Resolved: Mar 30, 2026, 05:16 PM UTC
Duration: 3d 19h

Affected: Video Uploading

Timeline · 2 updates

monitoring Mar 26, 2026, 09:48 PM UTC

We are aware of intermittent file upload issues affecting users in the Asia-Pacific region. Video uploads may appear stuck during the encoding phase. The issue has been identified with a third-party service provider and we are actively monitoring
resolved Mar 30, 2026, 05:16 PM UTC

This issue has ben resolved and videos can now be uploaded for users in all regions.

Read the full incident report →

Major March 4, 2026

Some student subscriptions not charged

Detected by Pingoru: Mar 04, 2026, 09:05 PM UTC
Resolved: Mar 06, 2026, 03:06 PM UTC
Duration: 1d 18h

Timeline · 4 updates

monitoring Mar 04, 2026, 09:05 PM UTC

Approximately 50% of the impacted subscriptions have been processed successfully, and we're continuing to work on the remaining subscriptions. We'll post a further update as soon as all subscriptions have been processed.
monitoring Mar 04, 2026, 10:31 PM UTC

We've resolved the remaining issues impacting these subscriptions and will process the subscriptions over the next 24 hours.
monitoring Mar 05, 2026, 10:29 PM UTC

All remaining student subscriptions have been queued for processing, but it will take several hours for all students to be charged and to update all records in the platform. Our team will continue monitoring this process closely and will post further updates once we have validated that no subscriptions remain unprocessed. We apologize for the delay and appreciate your patience.
resolved Mar 06, 2026, 03:06 PM UTC

We have completed processing all outstanding subscription charges affected by the February 28th incident. We apologize for the delay and thank you for your patience while our team worked to resolve this.

Read the full incident report →

Minor March 4, 2026

Some digital downloads are unable to be accessed by students

Detected by Pingoru: Mar 04, 2026, 07:56 PM UTC
Resolved: Mar 04, 2026, 08:36 PM UTC
Duration: 39m

Affected: teachable.comContent Delivery

Timeline · 3 updates

investigating Mar 04, 2026, 07:56 PM UTC

The issue is currently being investigated.
monitoring Mar 04, 2026, 08:31 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 04, 2026, 08:36 PM UTC

This incident has been resolved.

Read the full incident report →

Major February 24, 2026

Course curriculum not displaying correctly for students

Detected by Pingoru: Feb 24, 2026, 02:58 PM UTC
Resolved: Feb 26, 2026, 06:01 PM UTC
Duration: 2d 3h

Timeline · 6 updates

investigating Feb 24, 2026, 02:58 PM UTC

We are still investigating this issue.
monitoring Feb 24, 2026, 03:23 PM UTC

We have determined that this issue may have resolved on its own or may not be widespread. We will continue to monitor and investigate for a root cause in the meantime.
investigating Feb 25, 2026, 03:30 PM UTC

We have determined that this issue is not widespread and is only affecting some users/students. We are actively investigating the root cause and will continue to monitor the situation for those who are experiencing display issues.
identified Feb 25, 2026, 09:01 PM UTC

We have identified the root cause of the page display issues affecting some students. Our engineering teams are now working on implementing a solution. While we work on the fix, some students may continue to experience display issues with course curriculum and related pages. We will provide updates as we make progress toward a resolution.
monitoring Feb 26, 2026, 04:13 PM UTC

We've identified the issue that was causing curriculum pages to display incorrectly for some students. A fix has been deployed, and the display issues should now be resolved for all schools and students.
resolved Feb 26, 2026, 06:01 PM UTC

This incident has been resolved.

Read the full incident report →

Critical February 24, 2026

Course curriculum not display correctly for students

Detected by Pingoru: Feb 24, 2026, 01:55 PM UTC
Resolved: Feb 24, 2026, 09:49 PM UTC
Duration: 7h 54m

Affected: Content Delivery

Timeline · 3 updates

investigating Feb 24, 2026, 01:55 PM UTC

We are currently investigating this issue.
investigating Feb 24, 2026, 01:55 PM UTC

Investigating - Our team has identified an issue with course and curriculum pages. We understand the urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for updates.
resolved Feb 24, 2026, 09:49 PM UTC

This incident has been resolved.

Read the full incident report →

Critical February 10, 2026

Teachable Platform Outage

Detected by Pingoru: Feb 10, 2026, 07:27 PM UTC
Resolved: Feb 10, 2026, 08:07 PM UTC
Duration: 39m

Timeline · 3 updates

investigating Feb 10, 2026, 07:27 PM UTC

Our team has identified an issue resulting in the inability to access the Teachable platform for both creators and students. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
monitoring Feb 10, 2026, 07:39 PM UTC

The platform access issue has resolved, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.
resolved Feb 10, 2026, 08:07 PM UTC

Our team has resolved the issue where users were unable to access the platform. We apologize for the disruption and thank you for your patience.

Read the full incident report →

Major February 6, 2026

Downloads and Coaching are inaccessible

Detected by Pingoru: Feb 06, 2026, 01:27 AM UTC
Resolved: Feb 06, 2026, 02:54 AM UTC
Duration: 1h 27m

Timeline · 3 updates

investigating Feb 06, 2026, 01:27 AM UTC

Our team has identified an issue resulting in the inability to access coaching and downloadable products. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
identified Feb 06, 2026, 02:00 AM UTC

The issue has been identified and our team is in the process of deploying a fix and expect this to be resolved shortly. We apologize for the inconvenience and thank you for your patience.
resolved Feb 06, 2026, 02:54 AM UTC

Our team has resolved an issue resulting in coaching and downloads not being accessible for students. We apologize for the disruption and thank you for your patience.

Read the full incident report →

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