Teachable incident

Course curriculum not displaying correctly for students

Major Resolved View vendor source →
Started
Feb 24, 2026, 02:58 PM UTC
Resolved
Feb 26, 2026, 06:01 PM UTC
Duration
2d 3h
Detected by Pingoru
Feb 24, 2026, 02:58 PM UTC

Update timeline

  1. investigating Feb 24, 2026, 02:58 PM UTC

    We are still investigating this issue.

  2. monitoring Feb 24, 2026, 03:23 PM UTC

    We have determined that this issue may have resolved on its own or may not be widespread. We will continue to monitor and investigate for a root cause in the meantime.

  3. investigating Feb 25, 2026, 03:30 PM UTC

    We have determined that this issue is not widespread and is only affecting some users/students. We are actively investigating the root cause and will continue to monitor the situation for those who are experiencing display issues.

  4. identified Feb 25, 2026, 09:01 PM UTC

    We have identified the root cause of the page display issues affecting some students. Our engineering teams are now working on implementing a solution. While we work on the fix, some students may continue to experience display issues with course curriculum and related pages. We will provide updates as we make progress toward a resolution.

  5. monitoring Feb 26, 2026, 04:13 PM UTC

    We've identified the issue that was causing curriculum pages to display incorrectly for some students. A fix has been deployed, and the display issues should now be resolved for all schools and students.

  6. resolved Feb 26, 2026, 06:01 PM UTC

    This incident has been resolved.

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