Teachable experienced a major incident on June 5, 2026 affecting Product Administration, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 05, 2026, 12:34 AM UTC
Our team has identified an issue resulting in incorrect school plans information and feature access issues. We understand the critical urgency of resolving this issue and we apologize for the inconvenience. Thank you for your patience, and please check back here for an update shortly.
- monitoring Jun 05, 2026, 01:02 AM UTC
A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.
- resolved Jun 05, 2026, 01:31 AM UTC
Our team has resolved an issue resulting in incorrect school plan information and feature access issues that lasted 1 hour and 22 minutes. During that timeframe, school admins would have had issues accessing certain features. We apologize for the disruption and thank you for your patience.