Teachable incident

Delay in payouts for some creators using the teachable:pay gateway

Major Resolved View vendor source →

Teachable experienced a major incident on January 23, 2026, lasting 9h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 02:34 PM UTC
Resolved
Jan 23, 2026, 11:49 PM UTC
Duration
9h 15m
Detected by Pingoru
Jan 23, 2026, 02:34 PM UTC

Update timeline

  1. investigating Jan 23, 2026, 02:34 PM UTC

    We've identified a delay in transferring earnings to some Stripe Express accounts this morning. Our team is investigating and will update as soon as a solution is in place.

  2. monitoring Jan 23, 2026, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results. We expect to transfer all delayed earnings within 12 hours.

  3. resolved Jan 23, 2026, 11:49 PM UTC

    This incident has been resolved.