Teachable Outage History

We're continuing to monitor email deliverability to Yahoo-based addresses. While some messages are now being delivered successfully, intermittent failures are still occurring. We're actively working with our email provider to confirm full recovery and understand the remaining delays. These types of issues can take some time to fully stabilize, which is consistent with similar situations we've seen in the past. We'll continue to monitor closely and will share another update in the morning. Thank you for your understanding while we get this fully resolved.

Our team continues to work closely with our email provider to fully resolve the remaining intermittent delivery failures. While we've seen continued improvement in delivery rates since yesterday, we're not yet at the full resolution. We'll continue our close monitoring throughout the day and will share updates as we have more information. Thank you for your continued patience as we work to get this fully resolved.

All areas of the Teachable platform experiencing downstream impact from today’s Cloudflare outage have been restored. We will continue to monitor performance throughout the day. More info: https://www.cloudflarestatus.com/

This morning, we received a notice from Stripe that some teachable:pay earnings scheduled to land in connected bank accounts on November 5th, 2025 experienced a slight delay in delivery. As of today, November 6th, all applicable funds have been deposited to your bank account. Stripe has resolved the underlying issue that caused this delay and there is no action needed from you. We expect all future payouts to be delivered to your bank account as expected. We apologize for this delay and any inconvenience. Please reach out to our Support team with further questions.

A fix has been implemented, and we’re currently monitoring to ensure the issue is fully resolved. If you continue to experience any issues accessing Admin Pages, please reach out to our Support team so we can assist.

We haven’t observed any occurrences of the issue, nor have we received any customer reports in the past hour. We’ll continue monitoring closely until 10:00 a.m. EST tomorrow to ensure the issue remains fully resolved.

Monitoring - Our team has successfully shipped a fix that resolves the issue impacting selling to students in Taiwan. Billing addresses in Taiwan are now fully supported again, and transactions should process as expected. We’ll continue to monitor performance closely to ensure stability.

Our team has successfully shipped a fix that resolves the issue impacting selling to students in Taiwan. Billing addresses in Taiwan are now fully supported again, and transactions should process as expected. We’ll continue to monitor performance closely to ensure stability.

Due to a PayPal outage, payouts scheduled to be sent on August 1st via the Monthly Payment Gateway have been delayed. The outage has been resolved, and we will reschedule these payouts for later this week. We will provide a final update when we can confirm all payouts have been sent successfully.

We've determined the root cause of the connection errors and are currently monitoring a workflow to resolve the problem.

A fix has been implemented to normalize feature access after a temporary disruption which started at 9:30AM EST for some customers. The team is continuing to monitor to ensure the issue is resolved.

We have put in a fix, and are currently monitoring. Some creators can expect delayed earnings to be transferred to Stripe Express accounts in the next day

A fix has been implemented and the team is currently monitoring. Please note that for all impacted creators, all transactions that occurred during this time will process as expected and the money associated is safe. Impacted earnings are delayed by 24 hours and are set to transfer to Stripe Express by May 30th in the early morning (EST).

We have implemented a fix and are currently monitoring.

We've identified the root cause and have applied a fix. We're monitoring to ensure that fees are being applied correctly as a result.

We've solved the root cause and have identified all impacted transactions. This impacted transactions by Pro schools from Tuesday, May 13 to Thursday, May 15. All incorrect fees are being refunded in upcoming payouts.

A fix has been implemented to resolve the partial outage that was preventing users from accessing the "Browse Products" and "Product Details" pages. Customers can expect a fully operational experience. The team will continue to monitor throughout the day to ensure stability.

A fix has been implemented and the team is monitoring. Instructors should begin to see emails shortly.

We identified and applied a fix for the uploading issue

A fix has been deployed, and we're currently monitoring the results to ensure everything is working as expected. Thank you for your patience.

We have identified a delay in earnings payouts from Teachable to creators' connected Stripe Express accounts on teachable:pay. Outstanding earnings will be paid out to creator's connected Stripe express accounts between 5pm EST and 8pm EST.

Due to outages with our file upload integration service, FileStack, Dropbox file uploads continue to experience intermittent failures. Currently, uploading files directly from a device, Microsoft One Drive, and Google Drive is working as expected so we’re recommending these methods at this time. We’re continuing to monitor performance and will provide an update as Dropbox file upload returns to normal operations

Our Dropbox file upload service is currently undergoing an upgrades and will be unavailable for a short period of time. As an alternative for uploading files, we recommend utilizing the options of device upload, Microsoft One Drive, and Google Drive. We will continue to provide updates as we have a more specific timeline for the service to return to normal operations.