Switchio incident
Unplanned Outage of Benefit Plus Card Management System
Critical Vendor's status page →
Ongoing since 06:15 AM UTC, affecting Benefit Plus Card Management System.
Problem detected at the issuer/processor side. They have been contacted. No reply so far.
Affected components
Benefit Plus Card Management System
Update timeline
- investigating Nov 11, 2026, 06:15 AM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-995400
- monitoring Nov 11, 2026, 06:23 AM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- monitoring Nov 11, 2026, 06:28 AM UTC
Problem detected at the issuer/processor side. They have been contacted. No reply so far.
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