Resolved after 11 minutes, affecting Worldline EU Acquiring Host, on November 7, 2026.
Dear everyone, Traffic on the processor is currently low. Two transactions failed at 3:00 AM; otherwise, we have not observed any major outages.
Affected components
Update timeline
- investigating Nov 07, 2026, 02:22 AM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-993914
- monitoring Nov 07, 2026, 02:29 AM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- postmortem Nov 07, 2026, 02:33 AM UTC
Dear everyone, Traffic on the processor is currently low. Two transactions failed at 3:00 AM; otherwise, we have not observed any major outages.
- resolved Nov 07, 2026, 02:33 AM UTC
We are pleased to confirm that the system outage was fully mitigated.
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