Resolved after 1 hour 58 minutes, affecting IT CARD Processing Centre, on November 9, 2026.
Dear all, there were no transactions at this time.
Affected components
IT CARD Processing Centre
Update timeline
- investigating Nov 09, 2026, 02:02 AM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-994702
- postmortem Nov 09, 2026, 04:01 AM UTC
Dear all, there were no transactions at this time.
- resolved Nov 09, 2026, 04:01 AM UTC
We are pleased to confirm that the system outage was fully mitigated.
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