Resolved after 22 minutes, affecting OTP Acquiring Host, on November 9, 2026.
Dear everyone, issue on the side of processor has been resolved.
Affected components
OTP Acquiring Host
Update timeline
- investigating Nov 09, 2026, 01:07 AM UTC
We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-994687
- monitoring Nov 09, 2026, 01:28 AM UTC
We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.
- postmortem Nov 09, 2026, 01:29 AM UTC
Dear everyone, issue on the side of processor has been resolved.
- resolved Nov 09, 2026, 01:30 AM UTC
We are pleased to confirm that the system outage was fully mitigated.
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