Switchio incident

Unplanned Outage of AS24 Fleet Card Management System

Critical Resolved View vendor source →

Switchio experienced a critical incident on September 25, 2026 affecting AS24 Fleet Card Management System, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2026, 02:07 AM UTC
Resolved
Sep 25, 2026, 02:18 AM UTC
Duration
10m
Detected by Pingoru
Sep 25, 2026, 02:07 AM UTC

Affected components

AS24 Fleet Card Management System

Update timeline

  1. investigating Sep 25, 2026, 02:07 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-972615

  2. monitoring Sep 25, 2026, 02:17 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Sep 25, 2026, 02:18 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Sep 25, 2026, 02:18 AM UTC

    Short-term unavailable processor without impact.