SurePoint Technologies incident

Inability to Log In to Finance Enterprise / LMS+

Resolved after 47 minutes, affecting Finance Enterprise, on November 3, 2026.

resolved Nov 03, 2026, 08:51 PM UTC

This incident has been resolved. If your firm is continuing to experience an inability to access Finance Enterprise, please submit a request through the Help Center for additional assistance.

Started: Nov 03, 2026, 08:03 PM UTC
Resolved: Nov 03, 2026, 08:51 PM UTC
Duration: 47m
Detected by Pingoru: Nov 03, 2026, 08:03 PM UTC

Affected components

Finance Enterprise

Update timeline

investigating Nov 03, 2026, 08:03 PM UTC

We are currently investigating an issue preventing some users from accessing LMS+.
resolved Nov 03, 2026, 08:51 PM UTC

This incident has been resolved. If your firm is continuing to experience an inability to access Finance Enterprise, please submit a request through the Help Center for additional assistance.

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