SurePoint Technologies incident

Inability to Log In to Finance Enterprise

Resolved on October 24, 2026, affecting Finance Enterprise and SSO Service.

resolved Oct 24, 2026, 03:57 PM UTC

Select customers reported an inability to log in to Finance Enterprise LMS+ and LMSV with Horizon 7. This issue has been resolved and will continue to be monitored. If your firm is continuing to experience an inability to access Finance Enterprise, please submit a request through the Help Center for additional assistance.

Started
Oct 24, 2026, 03:57 PM UTC
Resolved
Oct 24, 2026, 03:57 PM UTC
Duration
–
Detected by Pingoru
Oct 24, 2026, 03:57 PM UTC

Affected components

Finance EnterpriseSSO Service

Update timeline

  1. resolved Oct 24, 2026, 03:57 PM UTC

    Select customers reported an inability to log in to Finance Enterprise LMS+ and LMSV with Horizon 7. This issue has been resolved and will continue to be monitored. If your firm is continuing to experience an inability to access Finance Enterprise, please submit a request through the Help Center for additional assistance.

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