SumUp incident
Degraded Performance in Banking Services Due to a Technical Issue
Resolved after 1 hour 10 minutes, affecting Business Account (EU), on August 4, 2026.
The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.
Affected components
Update timeline
- identified Aug 04, 2026, 11:38 AM UTC
Issue identified, working on a fix right now Our engineering team has found the cause of the problem and is working to return our services to normal. You can stay up to date here on our status page: https://status.sumup.com.
- identified Aug 04, 2026, 12:30 PM UTC
Issue identified, services are recovering Our engineering team has identified the root cause, applied the fix, and services are now recovering.
- resolved Aug 04, 2026, 12:49 PM UTC
The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.
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