SumUp incident

[Europe] We are having issues during payee verification. The team actively working on the fix.

Resolved after 56 minutes, on September 16, 2026.

resolved Sep 16, 2026, 11:29 AM UTC

The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.

Started
Sep 16, 2026, 10:33 AM UTC
Resolved
Sep 16, 2026, 11:29 AM UTC
Duration
56m
Detected by Pingoru
Sep 16, 2026, 10:33 AM UTC

Update timeline

  1. investigating Sep 16, 2026, 10:33 AM UTC

    An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.

  2. resolved Sep 16, 2026, 11:29 AM UTC

    The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.

  3. resolved Sep 16, 2026, 11:29 AM UTC

    The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.

Your product runs on more than SumUp

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →