SumUp incident

[Europe] We are having issues during payee verification. The team actively working on the fix.

Minor Resolved View vendor source →

SumUp experienced a minor incident on September 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 11:29 AM UTC
Resolved
Sep 16, 2026, 11:29 AM UTC
Duration
—
Detected by Pingoru
Sep 16, 2026, 11:29 AM UTC

Update timeline

  1. investigating Sep 16, 2026, 10:33 AM UTC

    Status: Investigating An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com. Affected components Business Account (EU) (Partial outage)

  2. resolved Sep 16, 2026, 11:29 AM UTC

    Status: Resolved The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com. Affected components Business Account (EU) (Operational)