SumUp incident

FPS transactions delayed or rejected

Resolved after 3 minutes, affecting Business Account (EU), on September 22, 2026.

resolved Sep 22, 2026, 09:57 AM UTC

The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.

Started
Sep 22, 2026, 09:53 AM UTC
Resolved
Sep 22, 2026, 09:57 AM UTC
Duration
3m
Detected by Pingoru
Sep 22, 2026, 09:53 AM UTC

Affected components

Business Account (EU)

Update timeline

  1. investigating Sep 22, 2026, 09:53 AM UTC

    An issue has been identified, we’re looking into it There’s currently an issue with FPS transactions in UK caused by an external party. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com.

  2. resolved Sep 22, 2026, 09:57 AM UTC

    The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal. You can stay up to date on the status of our services anytime here on our status page: https://status.sumup.com.

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