SumUp incident
[Europe] Outbound and Inbound Faster payment systems in the UK are experiences issues
SumUp experienced a minor incident on July 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 27, 2026, 11:45 AM UTC
Status: Investigating An issue has been identified, we’re looking into it There’s currently an issue with Faster Payment systems in the UK. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page: https://status.sumup.com. Affected components Business Account (EU) (Degraded performance)
- investigating Jul 27, 2026, 12:17 PM UTC
Status: Investigating An issue has been identified in the Outbound Bank transfers in the UK , we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com. Affected components Business Account (EU) (Degraded performance)
- investigating Jul 27, 2026, 12:49 PM UTC
Status: Investigating We have identified an issue affecting UK Faster Payments. We are working with our payment partner to restore normal service as quickly as possible. You can find up-to-date information here on our status page "status page": https://status.sumup.com. Affected components Business Account (EU) (Degraded performance)
- identified Jul 27, 2026, 01:24 PM UTC
Status: Identified We have identified an issue affecting outbound and inbound UK Faster Payments. We are working with our payment partner to restore normal service as quickly as possible. You can find up-to-date information here on our status page "status page": https://status.sumup.com. Affected components Business Account (EU) (Degraded performance)
- identified Jul 27, 2026, 05:01 PM UTC
Status: Identified The issue affecting outbound and inbound UK Faster Payments has been resolved. All systems are working normally now. You can stay up to date here on our status page "status page": https://status.sumup.com. Affected components Business Account (EU) (Degraded performance)
- resolved Jul 27, 2026, 05:06 PM UTC
Status: Resolved The issue affecting outbound and inbound UK Faster Payments has been resolved. All systems are working normally now. You can stay up to date here on our status page "status page": https://status.sumup.com. Affected components Business Account (EU) (Operational)