Resolved after 20 minutes, affecting SumUp Terminal and Payment Links, on November 7, 2026.
The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal.
Affected components
Update timeline
- investigating Nov 07, 2026, 01:54 PM UTC
An issue has been identified, we’re looking into it There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now.
- identified Nov 07, 2026, 02:01 PM UTC
Issue has been identified, working on a fix right now Our engineering team has found the cause of the problem and is working to return our services to normal.
- monitoring Nov 07, 2026, 02:06 PM UTC
Applied a fix for the problem, we’re monitoring the situation SumUp services have returned to normal. Our engineering team is still monitoring the situation to make sure the issue is solved.
- resolved Nov 07, 2026, 02:15 PM UTC
The issue has been fixed and we’re confident it’s resolved SumUp services have returned to normal.
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