SS&C Blue Prism incident

Cloudflare issues affecting Blueprism site

Resolved after 12 minutes, affecting Documentation Library (Documentation Library) and Support Centre (Support Centre) and 1 more, on December 5, 2025.

resolved Dec 05, 2025, 09:19 AM UTC

Cloudflare have put a fix in place, and all our affected sites are now accessible again. Cloudflare continue to monitor. https://www.cloudflarestatus.com/

Other major vendors with incidents that started within 30 minutes of this one

Started
Dec 05, 2025, 09:06 AM UTC
Resolved
Dec 05, 2025, 09:19 AM UTC
Duration
12m
Detected by Pingoru
Dec 05, 2025, 09:06 AM UTC

Affected components

Documentation Library (Documentation Library)Support Centre (Support Centre)Portal Login Page (Portal Login Page)Public Webpage (Public Webpage)Digital Exchange (Digital Exchange)University (University)

Update timeline

  1. investigating Dec 05, 2025, 09:06 AM UTC

    We are aware of issues being experienced by Cloudflare, which are impacting some of our websites, such as the Customer Portal and Digital Exchange. https://www.cloudflarestatus.com/ has the latest status.

  2. resolved Dec 05, 2025, 09:19 AM UTC

    Cloudflare have put a fix in place, and all our affected sites are now accessible again. Cloudflare continue to monitor. https://www.cloudflarestatus.com/

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