Resolved after 12 minutes, affecting Documentation Library (Documentation Library) and Support Centre (Support Centre) and 1 more, on December 5, 2025.
Cloudflare have put a fix in place, and all our affected sites are now accessible again. Cloudflare continue to monitor. https://www.cloudflarestatus.com/
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Dec 05, 2025, 09:06 AM UTC
We are aware of issues being experienced by Cloudflare, which are impacting some of our websites, such as the Customer Portal and Digital Exchange. https://www.cloudflarestatus.com/ has the latest status.
- resolved Dec 05, 2025, 09:19 AM UTC
Cloudflare have put a fix in place, and all our affected sites are now accessible again. Cloudflare continue to monitor. https://www.cloudflarestatus.com/
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