SS&C Blue Prism incident
Degradation of Service with Web Forms in WorkHQ
Resolved after 18 hours 41 minutes, affecting Platform Services (EU) (WorkHQ: Platform Services (EU)) and Platform Services (US1) (WorkHQ: Platform Services (US)) and 1 more, on September 17, 2026.
After investigations, the issue has been identified and a workaround documented. Please view the following Known Issue on our support portal for further details - <a href="https://support.blueprism.com/en/support/solutions/articles/7000100978--workhq-bpiaapps-22607-file-upload-of-1mb-or-larger-in-...
Affected components
Update timeline
- investigating Sep 17, 2026, 08:30 PM UTC
We are experiencing a degradation of service for files over 8kb in size when working with web forms in WorkHQ. You may experience slowness when uploading files larger than 8kb. Engineering is aware and is working on a resolution.
- resolved Sep 18, 2026, 03:12 PM UTC
After investigations, the issue has been identified and a workaround documented. Please view the following Known Issue on our support portal for further details - <a href="https://support.blueprism.com/en/support/solutions/articles/7000100978--workhq-bpiaapps-22607-file-upload-of-1mb-or-larger-in-...
Your product runs on more than SS&C Blue Prism
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services