Is SS&C Blue Prism down?

Last checked 7m ago
Current status
SS&C Blue Prism is up

No incidents right now.

Official status page: https://status.blueprism.com · Polled every 5 minutes · 61 components tracked

SS&C Blue Prism is operational right now. Last checked 7m ago; the most recent incident resolved 23d ago.

Real-time SS&C Blue Prism status, recent outages, and incident history — pulled directly from SS&C Blue Prism's official status page at https://status.blueprism.com every 5 minutes. Pingoru tracks 61 SS&C Blue Prism services and has captured 8 incidents in the last 90 days (99.87% uptime). Get email, Slack, Discord, or webhook alerts the moment SS&C Blue Prism reports a new incident — free for 5 monitors, no credit card.

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SS&C Blue Prism uptime 99.87% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1d 9h
    Started Jul 07, 2026, 04:00 AM UTC · Resolved Jul 08, 2026, 01:42 PM UTC
    WorkHQ: Control Center (US)
    Timeline · 23 updates
    • identified · Jul 07, 2026, 04:00 AM UTC

      We are currently aware that some system errors are occurring with Agentic Workflows in Work HQ.

    • investigating · Jul 07, 2026, 05:44 AM UTC

      Initial investigation shows the issue is limited to the US region. Also observed, Workflows are getting queued.

    • investigating · Jul 07, 2026, 07:21 AM UTC

      Support Teams are continuing their investigation into system errors and queued workflows for the US East Region

    • investigating · Jul 07, 2026, 08:41 AM UTC

      Support Teams are currently investigating system errors and queued workflows for the US East Region.

    • investigating · Jul 07, 2026, 10:10 AM UTC

      Engineering Teams have possibly determined the root cause of the issues and are working on developing a fix to restore full functionality.

    • investigating · Jul 07, 2026, 11:38 AM UTC

      The Engineering Teams continue to work on the proposed fix and are currently testing in a lower environment.

    • investigating · Jul 07, 2026, 01:15 PM UTC

      Engineering have deployed the fix to production and will perform a period of monitoring to ensure the issue is resolved.  They have advised that it may take a little time to clear the backlog of workflows.

    • investigating · Jul 07, 2026, 02:00 PM UTC

      There are currently intermittent issues with creating new WorkHQ Workflows, which are under investigation.

    • investigating · Jul 07, 2026, 02:56 PM UTC

      Engineering has previously deployed a fix to production and continues to monitor performance to ensure the issue improves toward resolution.

    • investigating · Jul 07, 2026, 04:43 PM UTC

      Engineering has previously deployed a fix to production and continues to monitor performance to ensure the issue improves toward resolution.

    • investigating · Jul 07, 2026, 06:01 PM UTC

      Engineering is aware that issues persist that are still under investigation.

    • investigating · Jul 07, 2026, 06:44 PM UTC

      The service is currently processing workflows and working through the backlog of items. A delay may be seen in processing new workflows.

    • investigating · Jul 07, 2026, 08:55 PM UTC

      There are currently intermittent issues with creating new WorkHQ Workflows, which are under investigation.

    • investigating · Jul 08, 2026, 12:28 AM UTC

      Our teams have implemented changes to improve the stability of WorkHQ Workflows and we are currently monitoring.

    • investigating · Jul 08, 2026, 02:04 AM UTC

      The WorkHQ Workflows appear to be stable since implementing the changes. We are continuing to monitor.

    • investigating · Jul 08, 2026, 03:32 AM UTC

      The WorkHQ Workflows appear to be stable since implementing the changes. The team is continuing to monitor.

    • investigating · Jul 08, 2026, 05:10 AM UTC

      The WorkHQ Workflows appear to be stable since the implementation of changes. Support teams continue to monitor.

    • investigating · Jul 08, 2026, 06:39 AM UTC

      The WorkHQ Workflows appear to be stable since the implementation of changes. Support teams continue to monitor.

    • investigating · Jul 08, 2026, 08:10 AM UTC

      The WorkHQ Workflows appear to be stable since the implementation of changes. Support teams continue to monitor.

    • investigating · Jul 08, 2026, 09:36 AM UTC

      The WorkHQ Workflows appear to be stable since the implementation of changes. Support teams continue to monitor.

    • investigating · Jul 08, 2026, 11:11 AM UTC

      The system remains stable since the changes implemented yesterday. Support teams continue to monitor for any issues.

    • investigating · Jul 08, 2026, 12:38 PM UTC

      The system remains stable since the changes implemented yesterday with teams continuing to monitor.

    • resolved · Jul 08, 2026, 01:42 PM UTC

      The system has remained stable with Support teams continuing to monitor.

    Latest: The system has remained stable with Support teams continuing to monitor.

  2. Resolved 2h 10m
    Started Jun 18, 2026, 10:35 AM UTC · Resolved Jun 18, 2026, 12:45 PM UTC
    SS&C AI Gateway
    Timeline · 6 updates
    • identified · Jun 18, 2026, 10:35 AM UTC

      We are currently aware of an issue with RAG and the team are investigating

    • investigating · Jun 18, 2026, 11:06 AM UTC

      Support are investigating an issue that will affect all users and customers using RAG, including WorkHQ Agentic Workflow and BP VBO

    • investigating · Jun 18, 2026, 11:36 AM UTC

      Investigations are ongoing

    • investigating · Jun 18, 2026, 12:05 PM UTC

      The team are continuing their investigations into the issue

    • investigating · Jun 18, 2026, 12:39 PM UTC

      Investigations are continuing

    • resolved · Jun 18, 2026, 12:45 PM UTC

      The Support Teams have successfully resolved the issues related to RAG, WorkHQ Agentic Workflow and BP VBO

    Latest: The Support Teams have successfully resolved the issues related to RAG, WorkHQ Agentic Workflow and BP VBO

  3. Resolved 3h 30m
    Started Jun 02, 2026, 07:55 AM UTC · Resolved Jun 02, 2026, 11:25 AM UTC
    Public Webpage
    Timeline · 2 updates
    • investigating · Jun 02, 2026, 07:55 AM UTC

      We are aware of current issues accessing the blueprism.com website which we are currently investigating.  Other customer facing sites such as Portal, Community, DX and University remain unaffected.

    • resolved · Jun 02, 2026, 11:25 AM UTC

      The blueprism.com website is now back online.  Thank you for your patience.

    Latest: The blueprism.com website is now back online. Thank you for your patience.

  4. Resolved 1h 24m
    Started May 28, 2026, 01:59 PM UTC · Resolved May 28, 2026, 03:23 PM UTC
    Community
    Timeline · 2 updates
    • investigating · May 28, 2026, 01:59 PM UTC

      We are aware of an issue currently affecting users ability to log into the Community site (community.blueprism.com).  We are currently investigating and will provide further updates.

    • resolved · May 28, 2026, 03:23 PM UTC

      Community site login issues are now resolved, and login should be possible again.  Thank you for your patience.

    Latest: Community site login issues are now resolved, and login should be possible again. Thank you for your patience.

Outage history

Past 90 days · 4 incidents View full outage history →