Is SS&C Blue Prism down?

Last checked 3m ago
Current status
SS&C Blue Prism is up

No incidents right now.

SS&C Blue Prism is operational right now. Last checked 3m ago; the most recent incident resolved 9d ago.

Real-time SS&C Blue Prism status, recent outages, and incident history: pulled directly from SS&C Blue Prism's official status page at status.blueprism.com every 5 minutes. Pingoru tracks 59 SS&C Blue Prism services and has captured 11 incidents in the last 90 days (99.77% uptime). Get email, Slack, Discord, or webhook alerts the moment SS&C Blue Prism reports a new incident, free for 3 monitors, no credit card.

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SS&C Blue Prism uptime 99.77% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 6h 3m
    Started Oct 21, 2026, 09:40 AM UTC · Resolved Oct 21, 2026, 03:43 PM UTC
    WorkHQ US1: Platform ServicesSS&C AI Gateway
    Timeline · 7 updates
    • investigating · Oct 21, 2026, 09:40 AM UTC

      We are aware of an outage for AIGW in the US, which could also have some impact to Workflows and BP Assistant

    • investigating · Oct 21, 2026, 10:34 AM UTC

      The team are continuing to investigate.

    • investigating · Oct 21, 2026, 11:36 AM UTC

      Investigations are ongoing

    • investigating · Oct 21, 2026, 12:34 PM UTC

      Support teams continue to investigate

    • investigating · Oct 21, 2026, 01:35 PM UTC

      Support teams continue with their investigations, however, the situation is improving and is being monitored.

    • investigating · Oct 21, 2026, 02:34 PM UTC

      Support teams are continuing with their restoration efforts.  Improvements continue to be seen.

    • resolved · Oct 21, 2026, 03:43 PM UTC

      Access to the U.S. AI Gateway has been fully restored for all users and clients. Full system stability has been confirmed, and the AI Gateway is now performing as expected.

    Latest: Access to the U.S. AI Gateway has been fully restored for all users and clients. Full system stability has been confirmed, and the AI Gateway is now performing as expected.

  2. Resolved 18h 41m
    Started Sep 17, 2026, 08:30 PM UTC · Resolved Sep 18, 2026, 03:12 PM UTC
    WorkHQ: Platform Services (EU)WorkHQ: Platform Services (US)WorkHQ: Platform Services (UK)
    Timeline · 2 updates
    • investigating · Sep 17, 2026, 08:30 PM UTC

      We are experiencing a degradation of service for files over 8kb in size when working with web forms in WorkHQ.  You may experience slowness when uploading files larger than 8kb. Engineering is aware and is working on a resolution.

    • resolved · Sep 18, 2026, 03:12 PM UTC

      After investigations, the issue has been identified and a workaround documented. Please view the following Known Issue on our support portal for further details - <a href="https://support.blueprism.com/en/support/solutions/articles/7000100978--workhq-bpiaapps-22607-file-upload-of-1mb-or-larger-in-...

    Latest: After investigations, the issue has been identified and a workaround documented. Please view the following Known Issue on our support portal for further details - <a href="https://…

  3. Resolved 8h 19m
    Started Sep 16, 2026, 10:35 AM UTC · Resolved Sep 16, 2026, 06:54 PM UTC
    WorkHQ: Platform Services (US)
    Timeline · 8 updates
    • investigating · Sep 16, 2026, 10:35 AM UTC

      We are aware of a performance issue currently impacting our WorkHQ Workflows service in the US East region, manifesting as stuck sessions. The team are currently working on a fix to resolve. Update will be provided in 1 hour or earlier.

    • investigating · Sep 16, 2026, 01:21 PM UTC

      The issue is still being investigated by our engineering teams. Next update in 1 hour.

    • investigating · Sep 16, 2026, 02:22 PM UTC

      The engineering teams are continuing their investigations

    • investigating · Sep 16, 2026, 03:20 PM UTC

      Root cause has been identified, the engineering team are currently investigating resolution.

    • investigating · Sep 16, 2026, 04:42 PM UTC

      The engineering team is still investigating a resolution. Next update to be provided in 1 hour.

    • investigating · Sep 16, 2026, 05:39 PM UTC

      The engineering team is still investigating a resolution. Next update to be provided in 1 hour.

    • investigating · Sep 16, 2026, 06:42 PM UTC

      The resolution has been determined. The engineering teams are still monitoring and reporting that workflow processing should be functional. A follow-up update will be sent out once confirmed resolved.

    • resolved · Sep 16, 2026, 06:54 PM UTC

      The incident has been resolved, and workflow processing has returned to normal. We appreciate your patience as our teams investigated this matter.

    Latest: The incident has been resolved, and workflow processing has returned to normal. We appreciate your patience as our teams investigated this matter.

  4. Resolved 1h 6m
    Started Sep 11, 2026, 01:58 PM UTC · Resolved Sep 11, 2026, 03:05 PM UTC
    WorkHQ: Platform Services (US)
    Timeline · 2 updates
    • identified · Sep 11, 2026, 01:58 PM UTC

      We are aware of an issue impacting the starting of sessions for customers hosted in the US-East region and are investigating.

    • resolved · Sep 11, 2026, 03:05 PM UTC

      The identified issues impacting queued Agentic Workflows and sessions starting have been resolved. Services have returned to normal operation, and workflows are processing as expected. Thank you for your patience while we worked to restore service.

    Latest: The identified issues impacting queued Agentic Workflows and sessions starting have been resolved. Services have returned to normal operation, and workflows are processing as expec…

Incident record

Since April 2026 · PagerDuty · 59 components checked every 5 minutes
16incidents recorded
16last 12 months
4last 90 days
3 daystypical duration, 12 months

The longest incident in the last year, Possible security patch impact to automations on January 23, 2026, ran for 40 days. 24 maintenance windows announced in the same period.

Most affected components, last 12 months

  • SS&C AI Gateway5
  • WorkHQ: Platform Services (US)4
  • Public Webpage2
  • SS&C AI Chat2
  • WorkHQ: Control Center (US)2

Latest incidents

  • AIGW Outage impacting Workflows October 21, 2026 · 6 hours · major outage

    <p>We are aware of an outage for AIGW in the US, which could also have some impact to Workflows and BP Assistant</p>

  • Degradation of Service with Web Forms in WorkHQ September 17, 2026 · 19 hours · degraded service

    <p>We are experiencing a degradation of service for files over 8kb in size when working with web forms in WorkHQ. You may experience slowness when uploading…

  • WorkHQ - Workflows Degraded Performance - US East Region September 16, 2026 · 8 hours · major outage

    <p>We are aware of a performance issue currently impacting our WorkHQ Workflows service in the US East region, manifesting as stuck sessions.</p> <p>The team…

Outage history

Past 90 days · 4 incidents View full outage history →